Human Resources Business Partner

Integrity Staffing Solutions; Pennsylvania; À distance; USD 65 000 - 72 000; Plein temps

Avantages offerts par ce poste

Paid holidays

Paid time off

Personal time

Résumé du poste

Integrity Staffing Solutions seeks an Employee Relations Specialist to support a high-volume hourly workforce across multiple client sites. You will address workplace concerns, conduct investigations, coach leaders, and ensure consistent application of policies.

This remote role may require travel to client sites for investigations and onsite support. The role requires bilingual English/Spanish communication, strong judgment, and the ability to handle confidential information while collaborating

Qualifications

• Experience supporting a high-volume hourly workforce in manufacturing or distribution.
• Fluency in English and Spanish; ability to interview and explain policies in both languages.
• Experience conducting workplace investigations and documenting findings.
• Ability to handle sensitive information with discretion and strong judgment.
• Experience advising managers on employee concerns, performance issues, and corrective action.

Responsabilités

• Serve as primary resource for employee relations concerns across client locations.
• Communicate with associates in English and Spanish to understand concerns and support resolution.
• Conduct timely, thorough investigations into workplace concerns including conduct, harassment, and attendance.
• Interview associates and managers, collect statements, review records, and prepare objective summaries.
• Recommend appropriate resolutions and corrective actions.
• Coach onsite leaders on documentation, performance management, conflict resolution, and policy consistency.
• Manage employee relations requests through Nitro, prioritizing urgent issues and maintaining case notes.
• Maintain confidential records in HR systems and Bullhorn as applicable.
• Identify recurring concerns and suggest improvements to communication, training, engagement, and retention.
• Collaborate with client managers and internal teams to resolve issues while maintaining relationships.
• Travel to client locations as needed for investigations and onsite support.

Connaissances

Bilingual English/Spanish

Investigations

HR systems

Remote work

Communication

Organization

Formation

Bachelor's degree in HR/Business

Outils

Nitro ticketing

Bullhorn

Description du poste

Location: Remote within Texas, Ohio, Indiana, Georgia, Pennsylvania, Delaware or New Jersey

Travel: Onsite visits to client locations as needed

Required: Experience supporting a high volume hourly workforce in manufacturing or distribution; fluency in English and Spanish

Position Summary

Join our team as support our temporary hourly associates, internal staff and leadership teams. In this role, you will address workplace concerns, conduct investigations, coach leaders, and help ensure consistent application of company policies across multiple client locations.

This position requires someone who understands the pace and demands of manufacturing or distribution environments and can build trust with associates, onsite teams, and client managers.

While the role is remote but may require travel to client sites is required as needed to conduct investigations and provide onsite support.

What You'll Do

• Serve as a primary resource for employee relations concerns involving a high volume hourly workforce across multiple client locations.
• Communicate directly with associates in English and Spanish to understand concerns, explain processes, and support resolution.
• Conduct timely, thorough, and impartial investigations into workplace concerns, including complaints involving conduct, harassment, discrimination, attendance, and policy violations.
• Interview associates and managers, gather statements, review supporting records, and prepare clear, objective investigation summaries.
• Recommend appropriate resolutions and corrective actions.
• Coach onsite leaders on documentation, performance management, conflict resolution, and consistent policy application.
• Manage employee relations requests through Nitro ticketing system, prioritizing urgent issues and maintaining accurate case notes and follow-up.
• Maintain confidential records and document relevant activity in HR systems and Bullhorn, as applicable.
• Identify recurring concerns and recommend improvements to communication, training, associate engagement, and retention.
• Collaborate with client managers and internal operations teams to resolve concerns while maintaining strong working relationships.
• Travel to client locations as needed for investigations, associate meetings, and operational support.

Required Qualifications

• Prior employee relations experience supporting a high volume hourly workforce in a manufacturing or distribution environment.
• Fluency in English and Spanish, with the ability to conduct interviews, explain policies, and communicate clearly in both languages.
• Demonstrated experience conducting workplace investigations and documenting findings.
• Strong judgment and the ability to handle sensitive information with discretion.
• Experience advising managers on employee concerns, performance issues, and corrective action.
• Strong organization and follow-through, with the ability to manage multiple cases and competing priorities.
• Ability to work independently in a remote setting while remaining responsive to associates and business partners.
• Residence in New Jersey, Pennsylvania, Delaware, or Maryland, with the ability to travel to client sites as needed.

Preferred Qualifications

• Experience using Nitro ticketing and Bullhorn.
• Experience in staffing or supporting hourly associates across multiple client sites.
• Experience supporting multiple shifts or 24/7 operations.
• Bachelor's degree in Human Resources, Business, or a related field, or equivalent relevant experience.

Pay: $65,000-$72,000

• Paid holidays, paid time off and personal time