Human Resources Associate

EPIC Insurance Brokers & Consultants; Atlanta (GA); Hybrid; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a high-energy HR Associate to join their dynamic team. This role offers a unique opportunity to provide operational support and improve HR processes within a hybrid work environment. You'll engage with employees, lead onboarding initiatives, and ensure adherence to company policies while utilizing advanced HR technology. With a commitment to fostering positive employee experiences, you'll play a crucial role in supporting a diverse workforce. If you're eager to grow within HR and contribute to a thriving culture, this position is perfect for you.

Qualifications

• 2+ years of HR experience with knowledge across multiple HR disciplines.
• Commitment to positive employee experiences and customer service excellence.

Responsibilities

• Respond to employee questions and guide on company policies.
• Lead onboarding and maintain employee data in HRIS systems.
• Support internal HR processes and recommend improvements.

Skills

HR experience

Attention to detail

Communication skills

Customer service orientation

Adaptability

Multitasking

Proficiency in technology

Eager to learn

Education

Associate’s or Bachelor’s degree in Business or HR

HR certification (e.g., SHRM-CP)

Tools

Microsoft Office

HRIS systems

Job description

Join to apply for the Human Resources Associate role at EPIC Insurance Brokers & Consultants

Come join our team!

EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry, driven by capable, committed people who share our core values: Owner mindset, Inspire trust, Think big, and Drive results.

Headquartered in San Francisco with over 3,000 employees nationwide, we support our clients' regional and global needs with local market knowledge and industry expertise. Our growth is fueled by our dedicated employees and industry-leading technology and processes.

Our HR team plays a strategic role in organizational growth, partnering with business leaders to deliver results. We are seeking a high-energy HR Associate to provide operational support, improve HR processes, and support a nationwide employee base.

LOCATION: HYBRID – Must be willing and able to work at least 3 days a week in our Atlanta (Sandy Springs), GA office.

What We’re Looking For

• Experience in an HR role or department, or a degree/certification in HR (e.g., SHRM-CP).
• High attention to detail and proficiency in technology, with the ability to handle high-volume data entry of sensitive information accurately.
• Strong written and verbal communication skills and a customer service-oriented mindset.
• Adaptability, multitasking ability, and prioritization skills.
• Eager to learn and grow within HR.

What You’ll Do

• Respond to employee questions with high-quality service.
• Communicate and monitor adherence to company policies, including the employee handbook.
• Lead onboarding, orientation, and pre-hire processes.
• Maintain and update employee data in HRIS systems.
• Guide on paid time off and leave policies.
• Facilitate termination processes and prepare related documentation.
• Support internal HR processes like pay changes, promotions, and leaves of absence.
• Provide HR metrics and data analysis.
• Update HR templates and stay informed on employment law changes.
• Recommend process improvements and undertake special projects as needed.

What You’ll Bring

• A commitment to positive employee experiences and customer service excellence.
• Knowledge of HR policies, procedures, and technology.
• Excellent communication and organizational skills.
• Ability to multi-task, work independently, and as part of a team.
• Attention to detail, discretion, and a proactive attitude.
• Strong interpersonal skills and a high energy level.
• Proficiency in Microsoft Office and HRIS systems.

EDUCATION AND/OR EXPERIENCE

• Associate’s or Bachelor’s degree in Business, HR, or related field preferred (not required).
• HR certification (e.g., SHRM-CP) is a plus.
• Minimum 2 years of HR experience with knowledge across multiple HR disciplines.