Human Resources Assistant Service Team

Volunteers of America Los Angeles; Los Angeles (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles is seeking an HR Assistant to support the HR Service Team with onboarding and general administrative tasks. The role involves triaging calls, processing employment verifications, and assisting with employee records and orientation.

The ideal candidate has a High School diploma or GED, some college in HR or related fields, and experience in an HR role; bilingual English/Spanish is preferred. Equal opportunity employer with E-Verify participation.

Qualifications

• Fingerprint clearance and background check required.
• Ability to work under emotional stress and with challenging clients.

Responsibilities

• Triage incoming calls and route to HR support; assist new employee onboarding.
• Perform administrative duties: organize documents, electronic archiving, data entry, credentialing tracking.
• Process Employment Verifications for new hires and current employees.
• Assist with resignation/termination workflows and final paycheck processing.
• Other duties as assigned.

Skills

Bilingual English/Spanish

HR software familiarity

Customer focus

Education

High School diploma or GED

Tools

UltiPro

Applicant Tracking Systems

Job description

Career Opportunities with Volunteers of America Los Angeles

Careers At Volunteers of America Los Angeles

Current job opportunities are posted here as they become available.

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org .

PAY RATE: $22.71 - $23.90 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

Serving in the HR Service Team, the HR Assistant position is a resource for the Human Resources department, assists with the Employment/Onboarding of new employees general administrative tasks.

DUTIES AND RESPONSIBILITIES

• Supports HR Service Team: performs triage on incoming calls directing calls to appropriate HR support; performs employee onboarding tasks and assists new employee orientation
• Perform administrative duties such as identifying and organizing documents for electronic archiving, photocopying, data entry and organize materials, credential and licensing tracking
• Assist with processing Employment Verifications on Accurate (including initiating the request, follow-up with candidates, checking that information is verified, asking for additional documents as needed)
• Assist with resignation/termination workflows (initiating workflow requests on UltiPro, terminating benefits, updating termination/resignation log); Process employee terminations in HRIS, including final paycheck
• Other duties as assigned

ESSENTIAL ABILITY ACKNOWLEDGEMENT

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.

ESSENTIAL DUTIES:

• An essential function of this position requires incumbents to report to the office.
• Supports HR Service Team: performs triage on incoming calls directing calls to appropriate HR support; performs employee onboarding tasks and assists new employee orientation
• Assist with processing Employment Verifications for all new hires and collect relevant documentation, perform current employee verifications as needed.
• Perform administrative duties such as identifying and organizing documents for electronic archiving, photocopying, data entry and organize materials, credential and licensing tracking
• Assist with processing Employment Verifications on Accurate (including initiating the request, follow-up with candidates, checking that information is verified, asking for additional documents as needed)
• Assist with resignation/termination workflows.
• Other duties as required and may be subject to change

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:

• High School or GED and some college coursework in Human Resources, Business, or related field

EXPERIENCE:

• Experience in a Human Resources role

PREFERRED QUALIFICATIONS:

• Familiar with Applicant Tracking Systems and databases.
• Familiar with UltiPro
• Bilingual in English and Spanish

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.