Human Resources Assistant (Recruitment and Placement/OA)

US-Department-of-Veterans-Affair; Little Rock (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

The US Department of Veterans Affairs in Little Rock, AR seeks candidates for the GS-05/GS-06 Human Resources Assistant (Recruitment and Placement/OA) to support the application process and records management.

This office automation position requires typing 40 words per minute and using standard office software; education and experience substitutions are described; selection may be based on education and/or experience as detailed in the qualifications.

Qualifications

• GS-05 requires one year of specialized experience or education equivalent to GS-04; examples include routing inquiries, using office software, and performing routine administrative tasks.
• Education substitution allows four years of college; 30 semester hours beyond the second year equals 6 months of specialized experience.
• Combination of education and experience may qualify at GS-05; for GS-5, education beyond the first 60 semester hours creditable toward specialized experience.
• PROFICIENCY REQUIREMENT: typing 40 words per minute or more.

Skills

Typing 40 wpm

Office software

Phone & email communication

Education

Four years above high school

Tools

Microsoft Office

Email/Records systems

Job description

These vacancies are located in the Delegated Examining Office (DEO) Call Center under the Human Resources Operations Office (HROO), Workforce Management and Consulting (WMC). To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/14/2026.

You may qualify for the GS-05 Human Resources Assistant (Recruitment and Placement/OA) based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-04) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Routing inquiries concerning the application process
  • Using office software programs
  • Performing routine administrative tasks following established office procedures; OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four years above high school. OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education to meet the total experience requirements. For GS-5, only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

You may qualify for the GS-06 Human Resources Assistant (Recruitment and Placement/OA) based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Creating and maintaining correspondence or other files
  • Providing information to customers concerning the application process
  • Utilizing computer software to prepare a variety of correspondence, letters, forms, and reports
  • Communicating with individuals from a variety of backgrounds by phone and email
  • Working with time sensitive information and keeping confidential information safeguarded

PROFICIENCY REQUIREMENT: This is an office automation position and in addition to the specialized experience listed above, you must be apply to type 40 words per minute or more.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.