Human Resources Assistant/Assistant Store Manager

Real Fruit Bubble Tea; New York (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

Real Fruit Bubble Tea, founded in Toronto, is expanding with over 140 locations across Canada and the USA. We are seeking an HR Assistant/Assistant Store Manager who will support HR initiatives, manage inquiries, and help implement HR policies while assisting store operations.

Reporting to the HR Manager, you will coordinate recruitment, onboarding, employee records, scheduling interviews, and help ensure smooth store operations and excellent customer service.

Qualifications

• New graduates welcome; no prior work experience required.
• Excellent communication and interpersonal skills.
• Strong time management, decision-making, and problem-solving abilities.
• Proficient with Microsoft Office.
• Strong multitasking and organizational abilities.
• Provide strong support to the Store Manager.

Responsibilities

• Assist daily store operations including beverage prep and cleanliness.
• Support store manager with staff supervision and customer service.
• Manage inventory and order supplies to keep operations efficient.
• Assist with recruitment: posting jobs, reviewing applications, interviewing.
• Coordinate onboarding and orientation for new hires.
• Maintain accurate employee records and track attendance.
• Provide HR support addressing employee inquiries.
• Organize store events and promotions with proper staffing.
• Communicate HR and operational policies with the store manager.
• Handle internal and external HR inquiries and requests.

Skills

Communication

Time management

Interpersonal skills

Multitasking

Organizational skills

Tools

MS Office

Job description

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have over 140+ locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

Position Description

Reporting directly to the Human Resources Manager and above, the Human Resources Assistant/Assistant Store Manager will support the initiatives and tasks delegated by the HR Manager and execute the right steps to realize the strategic HR vision the company. They will also oversee a team of HR personnel to help handle any HR-related inquiries and tasks in the company, such as employment letter requests, hiring strategy, HR policy implementation.

Expectations of the Successful Candidate

• New graduates are welcome!
• No previous work experience is required, training will be provided
• Excellent communication skills (written and verbal) and interpersonal skills
• Effective time management, decision-making, and problem-solving skills with a meticulous attention to detail
• Strong ability in working with Microsoft Office suite applications
• Strong multitasking skills and ability to perform tasks effectively under pressure
• High level of organizational capabilities
• Provide strong support to the Store Manager in ensuring smooth operations

Duties and Responsibilities

• Assist in daily store operations, including prepping ingredients, making beverages, and maintaining cleanliness.
• Support store manager with staff supervision, ensuring smooth operations and excellent customer service.
• Manage inventory, stock levels, and order supplies to keep the store running efficiently.
• Assist with recruitment, including posting jobs, reviewing applications, and scheduling interviews.
• Coordinate onboarding and orientation for new hires.
• Maintain accurate employee records and track attendance.
• Provide HR support by addressing employee inquiries and concerns.
• Assist with organizing store events and promotions, ensuring proper staffing.
• Communicate with the store manager to ensure alignment of HR and operational policies.
• Handle internal and external HR-related inquiries and requests.