Human Resources Assistant

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 56,000; Full time

Job summary

UPMC's Physician Services Division HR team is seeking a Human Resources Assistant to provide administrative support in a full-time hybrid role combining onsite and remote work throughout the week.

The role supports HR staff with inquiries, data entry of confidential personnel information, and reports, while assisting with annual HR initiatives and other projects. Strong organizational skills, attention to detail, and customer service are essential in a fast-paced environment.

Qualifications

• High school diploma or equivalent with at least 1 year of admin experience.
• Bachelor's degree in HR, Business, or related field, or completion of UPMC programs.
• Proficiency with MS Office (Outlook/Word/Excel) and data entry.

Responsibilities

• Provide clerical and administrative support to the HR Director, HR Consultants, and others as assigned.
• Coordinate exit interview process: schedule, send emails, compile results, and track activity.
• Serve as department receptionist by answering HR lines and greeting visitors.
• Manage HR email account and route inquiries to the appropriate HR staff.
• Assist with timely data entry of licenses, certifications, and clearances; support filing and record-keeping.
• Run basic queries for tracking and compliance purposes.
• Complete unemployment compensation forms as needed.

Skills

Customer service

Organization

Confidentiality

Multi-tasking

Education

High school diploma or equivalent

Bachelor's degree in HR/Business or related field

UPMC Summer Associate/Pittsburgh Fellows program

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

We're searching for a Human Resources Assistant to join our UPMC Physician Services Division HR team! This is a full-time hybrid position that combines onsite and remote work throughout the week.

In this role, the Human Resources Assistant will provide administrative support to all HR team members in the UPMC Physician Services Division. They play an integral role in the delivery of employee relations support by assisting with tasks such as responding to employee inquiries, data entry of confidential personnel information, running licensure/clearance/compliance reports, preparation for annual HR initiatives, and assisting with other projects as needed. This is a highly administrative role where strong attention to detail and organizational skills are critical to success in the role.

Our ideal candidate excels in customer service, manages multiple tasks with ease, and thrives in a fast-paced work environment.

Responsibilities

• Provide clerical and administrative support to the HR Director, HR Consultants, and others as assigned
• Provide general administrative support for projects as needed.
• Coordinate exit interview process: schedule appointments, prepare and send exit interview emails, and compile exit interview results and share as appropriate. Keep updated spreadsheet of all exit interview activity.
• Act as department receptionist by answering HR office telephone line and greeting visitors.
• Manage HR email service account and delegate questions to appropriate HR representative as needed.
• Assist with timely data entry of licenses, certifications, clearances, and corrective action.
• Send documents to the HR Scan Center to be added to FileNet (electronic employee record).
• Provide support with ordering of office supplies, reviewing and organizing incoming mail, assist with filing/printing/copying/faxing items in a timely manner.
• Respond to basic human resources questions and requests from employees or direct them to other human resources staff or UPMC resources as appropriate.
• Run basic queries for tracking and compliance purposes.
• Complete unemployment compensation forms as needed.

Qualifications

• High school diploma or equivalent and one year of progressively responsible administrative experience required (preferably in a human resources environment).
• OR Bachelor's degree in Human Resources, Business, or related field required
• OR successful completion of the UPMC Summer Associate Program/Pittsburgh Fellows Program required.
• Ability to use Microsoft Office products including Outlook, Word, and Excel.
• Proficiency in administrative skills, organizing and setting priorities, maintaining confidentiality, and customer service skills is strongly preferred.

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran