Human Resources Assistant

Sun West Mortgage-Since 1980; California (MO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) program

Job summary

Sun West Mortgage Company, Inc. seeks a Bilingual HR Assistant to support the Human Resources Department, delivering a positive employee experience.

The role requires organization, proactivity, and handling confidential information as a key point of contact for employee inquiries. You will manage HR paperwork, assist benefits, maintain HR systems access, support onboarding and offboarding, translate documents English/Spanish, and help with reporting and audits in a fast-paced environment.

Qualifications

• Proven experience in an HR or administrative support role.
• Bilingual – fluent in English and Spanish (spoken and written).
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office Suite and HRIS platforms.
• Detail-oriented with excellent organizational skills.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for employee HR-related inquiries (in person, by phone, and by email).
• Issue written warnings and ensure all employee documentation is accurate and up-to-date.
• Distribute and manage HR paperwork (e.g., contracts, disciplinary forms, benefits documentation).
• Assist in administering employee benefits programs and respond to benefits-related questions.
• Maintain and manage access to HR systems and employee portals (e.g., time tracking, payroll, onboarding platforms).
• Ensure HR records and files are organized and confidential.
• Support onboarding and offboarding processes.
• Assist with reporting and audits when necessary.
• Translate and interpret documents and communication in English/Spanish.

Skills

Bilingual English/Spanish

Interpersonal skills

Communication skills

Discretion and professionalism

Multitasking in fast-paced environment

Tools

Microsoft Office Suite

HRIS platforms

Job description

Job Description

About the Role:

We are seeking a Bilingual HR Assistant to support our Human Resources Department in delivering a positive employee experience. The ideal candidate should be organized, proactive, and comfortable managing confidential information. The Human Resources Assistant will be a key point of contact for employee inquiries, helping maintain compliance, and supporting day-to-day HR operations.

Responsibilities:

• Serve as the first point of contact for employee HR-related inquiries (in person, by phone, and by email).
• Issue written warnings and ensure all employee documentations are accurate and up-to-date.
• Distribute and manage HR paperwork (ex: contracts, disciplinary forms, benefits documentation, etc.).
• Assist in administering employee benefits programs and respond to benefits-related questions.
• Maintain and manage access to HR systems and employee portals (e.g., time tracking, payroll, onboarding platforms).
• Ensure HR records and files are organized and confidential.
• Support onboarding and offboarding processes.
• Assist with reporting and audits when necessary.
• Translate and interpret documents and communication in English/Spanish..

Qualifications:

• Proven experience in an HR or administrative support role
• Bilingual – fluent in both English and Spanish (spoken and written)
• Strong interpersonal and communication skills
• Ability to handle sensitive information with discretion and professionalism
• Proficiency in Microsoft Office Suite and HRIS platforms
• Detail-oriented with excellent organizational skills
• Ability to prioritize and multitask in a fast-paced environment

We offer an excellent salary and benefits package, including health, dental, vision insurance and a 401 (k) program. As well as a great work environment.

Compensation: $22 to $25 per hour (based on experience)

Company Description

Sun West Mortgage Company, Inc. is an Equal Opportunity Employer. The company and its affiliates recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, veteran or disability status, medical condition, marital status, or any other factor prohibited by federal, state, provincial, and municipal laws.