Human Resources Advisor Sr. (Employee Relations - Fleet Mobility Services)

City of Austin; Austin (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

City of Austin is seeking a Senior Human Resources Advisor in the Fleet Mobility Services division to provide advanced HR support across employee relations, ADA, leave management, and investigations. You will partner with senior leadership, interpret policies, and guide management through complex HR decisions.

The role emphasizes data-informed action, program oversight, and training delivery while maintaining compliance with federal, state, and local laws.

Qualifications

• Bachelor’s degree in a related field and 4 years HR experience.
• Experience conducting investigations into policy violations and grievances.
• Experience advising management on disciplinary processes and employee relations.

Responsibilities

• Collaborates with senior leaders on HR program analysis, implementation, and administration.
• Resolves complex HR issues and monitors implementation of actions.
• Advises management on HR decisions and compliance with laws and policies.
• Provides SME guidance on HR policies, procedures, and regulations.
• Interprets HR systems and data, ensuring compliance and program objectives.
• Analyzes morale indicators, turnover, and grievances to propose corrective actions.
• Delivers training to managers on HR topics and procedures.
• Gathers and analyzes data to support decision making and policy development.
• Maintains data files, reports, and information tracking systems.

Skills

HR policy & compliance

Stakeholder collaboration

Data analysis

Communication skills

Time management

Problem solving

HR systems

Training delivery

Relationship building

Education

Bachelor’s degree in related field

Job description

Human Resources Advisor Sr. (Employee Relations - Fleet Mobility Services)

locations Austin Fleet Mobility Services

time type Full time

job requisition id JR105283

About This Position

At the Austin Fleet Mobility Department, we’re proud to play a vital role in keeping our city moving forward. Managing more than 7,800 vehicles across 25 departments—including Fire, Police, EMS, Austin Energy, and Austin Water — we support the essential services that make Austin thrive, focusing on innovation, sustainability, and efficiency.

Job Description:

Human Resources Advisor Senior

Purpose:

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
• Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
• Advises and influences management in making sound HR-related decisions.
• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
• Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
• Provides training to managers and supervisors on HR topics and procedures.
• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge and practices of HR program administration and management.
• Knowledge of practices and methods of coaching and leading the work of others.
• Knowledge of principles and applications of critical thinking and analysis.
• Knowledge of customer service principles.
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

PREFERRED QUALIFICATIONS:

• Experience in a Human Resources role directly leading complex investigations into allegations of policy violation(s) and handling grievances;
• Experience in a Human Resources role directly conducting formal investigations into allegations of discrimination, harassment, retaliation, and other policy violations;
• Experience creating professional, well-drafted investigation plans and reports;
• Experience in a Human Resources role directly handling Employee Relations matters as related to ADA, Leave Management, Workers Compensation, Employment, Workers Compensation and complex workplace issues;
• Experience advising management on the progressive disciplinary process, including investigating policy violations, preparing documentation, making recommendations and preparing disciplinary actions;
• Experience working as a strategic business partner in Employee Relations, ADA, Leave Management, Workers Compensation at all levels of an organization and developing effective relationships with managers, supervisors, and other HR Partners to identify and address employee relations issues;
• Ability to travel to more than one work location.