Austin Aviation - Human Resources Advisor Senior (Employee Relations)

City of Austin; United States; On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Job summary

City of Austin is seeking a Senior Human Resources Advisor to provide advanced HR support to management and employee groups. The role partners with senior leaders, analyzes HR programs, and ensures compliant administration of policies, processes, and regulations.

You will guide complex HR decision-making and help implement programs across departments. Responsibilities include resolving complex HR issues, training managers, developing reports, and monitoring program trends.

Qualifications

• Bachelor’s degree plus four years HR experience.
• One additional year may substitute for education.
• Experience in employee relations matters.
• Experience conducting workplace investigations and writing investigation reports.
• Experience handling grievances and reviewing corrective action letters.
• Willingness to travel to multiple locations.

Responsibilities

• Collaborates with senior leaders and management on HR program analysis, implementation and administration.
• Advises and influences management on HR-related decisions; provides solutions for HR programs and processes.
• Provides training to managers on HR topics and procedures.
• Develops and maintains management reporting to support decision making and policy development.
• Monitors data, files, records, and reporting; transmits program data to vendors and maintains information tracking systems.

Skills

HR knowledge

Employee relations

Investigations

Grievances

Education

Bachelor's degree in related field

Job description

About This Position

Job Description: Human Resources Advisor Senior Purpose: Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process workflows, and regulations, and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances governing personnel activities. Knowledge of City practices, policies, and procedures. Knowledge and practices of HR program administration and management. Knowledge of practices and methods of coaching and leading the work of others. Knowledge of principles and applications of critical thinking and analysis. Knowledge of customer service principles. Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed. Ability to handle hostility, conflict, and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to develop and maintain knowledge in assigned specialized HR areas. Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications

Graduation with a bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Preferred Qualifications

Experience in Human Resources providing professional guidance on Employee Relations matters. Human Resources experience in employee complaint resolution and in conducting complex workplace investigations, including writing investigation reports. Experience handling grievances, reviewing corrective action letters regarding performance and disciplinary actions. Experience creating professional, well-drafted investigation plans and reports. Ability to travel to more than one work location.

Compensation Range

The annual hiring range for this position is $72,220.00-$90,280.00

Notes to Candidate

Position Overview: This position will act as a primary contact for employee relations issues and is required to administer and track programs that are managed via the Aviation Employee Relations Office. This position will also Collaborate with Aviation and City of Austin (COA) personnel regarding employee relations issues to include interpretation of policies and procedures. This position will provide professional guidance and best practices for employee relations functions to include: TWC Hearings Title VII/ Harassment (Departmental level) Grievances Unemployment Claims General Employee Relations Issues/Complaints Mediation Support Public Information Requests Assist with policy and procedure development.

This role will: Provide advice and counsel to management regarding performance and disciplinary matters.

Key Tasks/Actions: Demonstrate knowledge of current employment law requirements and City of Austin Human Resources Personnel Policies and Procedures, Municipal Civil Service (MCS) Rules and Aviation procedures/SOPS. Perform investigations involving but not limited to harassment, discrimination, retaliation complaints, employee conduct, etc. Conduct mediations, provide resolutions to workplace conflict, and provide recommendations to management.

Key Tasks/Actions: Demonstrate knowledge of current mediation, work group resolution, effective investigation execution and effective communication feedback techniques. Conduct training on specific Employee Relations or general human resources topics.

Key Tasks/Actions: Demonstrate knowledge of Human Resources Policies and Procedures, MCS Rules and Aviation procedures/SOPS. Remain current on employee relations matters for department.

Assessment: A skills assessment will be required for this position. Travel: This position requires traveling to multiple sites as part of the regular job duties. A driving record verification will be conducted. If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Language

Must have the ability to read, write, and fluently speak in English.

Work Hours

8:00 AM-5:00 PM, Monday-Friday. Hours may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

Good Standing – Department/Division Postings

Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

Benefits

Working with Aviation provides a number of health and welfare benefits see City of Austin Promotional Benefits Overview and click HERE to learn more.

See us in action: Austin-Bergstrom International Airport - AUS - YouTube.

Join the City of Austin Team

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation: Work in an environment where employees are valued, and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees’ Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

EEO Statement for City of Austin

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call [phone] or Texas Relay by dialing 7-1-1.