Human Resources Advisor Senior (ER) - Austin Public Library

City of Austin; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

IMDiversity Inc. is recruiting for a Human Resources Advisor Senior (ER) at the Austin Public Library in Central Library. The role delivers strategic HR support, works with senior leaders, and ensures policy compliance and data-driven decision making.

Responsibilities include employee relations, program evaluation, providing training, and developing management reports. A bachelor's degree and four years HR experience are required, with potential substitution for education.

Qualifications

• Bachelor's degree in a related field and four years HR experience required.
• One additional year of experience may substitute for education up to four years.
• Experience providing advanced employee relations guidance is preferred.

Responsibilities

• Provides advanced HR support on a broad range of issues with independent discretion.
• Advises management on HR decisions and ensures compliance with laws and policies.
• Develops training, reports, and analyses to support decision making and policy development.

Skills

HR expertise

Communication

Data analysis

Project management

Training

Coaching

Customer service

Policy interpretation

Education

Bachelor's degree in related field

Tools

Microsoft Office 365

Job description

Human Resources Advisor Senior (ER) - Austin Public Library

Locations: Central Library

Time type: Full time

Job requisition id: JR105284

About This Position

Job Description: Human Resources Advisor Senior

Purpose

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
• Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
• Advices and influences management in making sound HR-related decisions.
• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
• Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process workflows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
• Provides training to managers and supervisors on HR topics and procedures.
• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge and practices of HR program administration and management.
• Knowledge of practices and methods of coaching and leading the work of others.
• Knowledge of principles and applications of critical thinking and analysis.
• Knowledge of customer service principles.
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications

• Graduation with a Bachelor's degree from an accredited college or university in a related field, plus four (4) years of HR experience.
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Preferred Qualifications

• Experience providing advanced employee relations consultation, including conducting investigations, facilitating conflict resolution, writing investigation reports, and advising on discipline and performance management.
• Demonstrated ability to interpret, apply, and provide counsel on federal, state, and local laws (such as FMLA, ADA, Workers’ Compensation, FLSA, Title VII, Texas Labor Code) and City of Austin policies and procedures.
• Skill in developing and delivering training on employee relations topics such as Sexual Harassment/Harassment Prevention, Respectful workplace, Personnel Policies, etc.
• Experience handling grievances, reviewing corrective action documents regarding performance, and disciplinary actions.
• Experience as an HR professional in a government and/or a Municipal Civil Service environment
• Demonstrates strong written and verbal communication skills that enable clear, concise guidance across all levels of the organization, while fostering collaborative, two-way dialogue built on integrity, accountability, and consistent verbal and non-verbal communication.
• Strong working knowledge of Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, etc.) and utilization to prepare documents, present information, and conduct meetings virtually.
• Current certification in PHR, SPHR, SHRM-CP, and SHRM-SCP, or ability to gain certification within one (1) year of hire date.
• Ability to travel to more than one work location