Human Resources Advisor Senior - Employee Relations

City of Austin; Austin (TX); Presencial; USD 85 000 - 125 000; Tempo integral

Resumo da oferta

IMDiversity Inc. is seeking a Senior HR Advisor in Employee Relations to work with senior leaders on policy interpretation, program administration, and data-driven HR solutions. You will advise management, resolve complex issues, and train managers on HR topics across multiple locations.

This role requires a Bachelor's degree in a related field and at least four years of HR experience, with strong communication, data analysis, and governance capabilities; travel may be required.

Qualificações

• Bachelor's degree in related field and four years HR experience required.
• Experience in conflict resolution strategies and employee relations preferred.
• Strong communication, data analysis, and training delivery skills.

Responsabilidades

• Collaborates with senior leaders on HR programmatic analysis, implementation, and administration.
• Manages and resolves complex HR issues with corrective actions.
• Advises management on HR-related decisions and policy interpretation.
• Provides training to managers on HR topics and procedures.
• Develops and maintains management reporting to support decision making.

Conhecimentos

Conflict resolution

Employee relations

Verbal communication

Written communication

Data analysis

Training delivery

SOP development

Formação académica

Bachelor's degree in related field

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Human Resources Advisor Senior - Employee Relations

Locations: Rutherford Lane Campus

Time type: Full time

About This Position

Job Description:

Human Resources Advisor Senior

Purpose:

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

• Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
• Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
• Advises and influences management in making sound HR-related decisions.
• Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
• Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
• Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
• Provides training to managers and supervisors on HR topics and procedures.
• Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
• Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge and practices of HR program administration and management.
• Knowledge of practices and methods of coaching and leading the work of others.
• Knowledge of principles and applications of critical thinking and analysis.
• Knowledge of customer service principles.
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

Graduation with a Bachelor's degree from an accredited college or university in related field, plus four (4) years of HR experience.

One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required:

None.

Preferred Qualifications:

• Experience in conflict resolution strategies, including de-escalation, facilitating crucial conversations, mediation, and/or alternative dispute resolution.
• Employee Relations experience, including working with internal and external stakeholders to ensure fair and consistent interpretation and application of policy and procedure,
• Excellent verbal and written communication skills with internal and external customers
• Demonstrated experience in research and data analysis, and compiling reports, spreadsheets, and other supporting documentation
• Experience conducting Employee Relations investigations regarding discrimination, harassment, sexual harassment, employee conduct, and/or retaliation, and writing investigation summaries and reports
• Experience developing and delivering workplace training on human resources topics and company policies
• Experience with the preparation of standard operating procedure (SOP) manuals
• Strong working knowledge of Microsoft Office suite to include Word, PowerPoint, Excel, and Outlook
• Current PHR or SHRM-CP certification, or the ability to obtain one within 6 months of employment.
• Ability to travel to more than one work location.