Human Resources Advisor Senior - Employee Relations
City of Austin
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Benefits offered by this job
Job summary
City of Austin is seeking a Senior Human Resources Advisor to provide advanced HR support to management and employee groups. You will analyze, implement and oversee HR programs while ensuring compliance with applicable laws and policies.
This role requires strong communication, data analysis, and training delivery skills, with the ability to lead and train managers and staff across departments.
Qualifications
- Bachelor’s degree in a related field with 4 years HR experience.
- One additional year of experience may substitute for education.
- No licenses or certifications required.
Responsibilities
- Collaborates with senior leaders on HR program analysis, implementation and administration.
- Advises management on HR-related decisions and policy interpretation.
- Develops reporting to support decision making and policy development.
- Monitors compliance with laws, policies, and program objectives.
Skills
Education
Tools
Job description
Human Resources Advisor Senior Purpose: Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR‑related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR‑related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program‑related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.
May provide leadership, work assignments, evaluation, training, and guidance to others.
- Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
- Knowledge of City practices, policies, and procedures.
- Knowledge and practices of HR program administration and management.
- Knowledge of practices and methods of coaching and leading the work of others.
- Knowledge of principles and applications of critical thinking and analysis.
- Knowledge of customer service principles.
- Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
- Ability to handle hostility, conflict, and uncertain situations.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
- Ability to develop and maintain knowledge in assigned specialized HR areas.
- Ability to establish and maintain good working relationships with other City employees and the public.
Graduation with a Bachelor’s degree from an accredited college or university in a related field, plus four (4) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None.
- Experience in conflict resolution strategies, including de‑escalation, facilitating crucial conversations, mediation, and/or alternative dispute resolution.
- Employee Relations experience, including working with internal and external stakeholders to ensure fair and consistent interpretation and application of policy and procedure.
- Excellent verbal and written communication skills with internal and external customers.
- Demonstrated experience in research and data analysis, and compiling reports, spreadsheets, and other supporting documentation.
- Experience conducting Employee Relations investigations regarding discrimination, harassment, sexual harassment, employee conduct, and/or retaliation, and writing investigation summaries and reports.
- Experience developing and delivering workplace training on human resources topics and company policies.
- Experience with the preparation of standard operating procedure (SOP) manuals.
- Strong working knowledge of Microsoft Office suite to include Word, PowerPoint, Excel, and Outlook.
- Current PHR or SHRM-CP certification, or the ability to obtain one within 6 months of employment.
- Ability to travel to more than one work location.
Current City of Austin employees must apply through the internal Workday Jobs Hub. Applications submitted outside of the internal Workday Jobs Hub will not be considered for an interview.
ARR is a department of the City of Austin with over 530 employees. We provide essential services that protect people and our planet. We collect recycling, composting, trash, large brush, bulk items, household hazardous waste and dead animals. We also sweep the streets, offer Austin and Travis County residents a service to recycle and safely dispose of household hazardous waste and provide community outreach and education. ARR is driving the global transformation of traditional waste management to sustainable resource recovery. Learn more at AustinRecycles.com.
Leading dispute resolution strategies, conducting training, and managing civil service and disciplinary proceedings in coordination with the City Attorney and the Austin Human Resources department. The top candidate must handle highly confidential and sensitive information with discretion. Demonstrating sound judgment and advanced analytical capabilities, the HR Advisor Senior must be able to prioritize competing demands in a fast‑paced environment. They must possess excellent written, verbal, and customer service skills, with a proven ability to independently resolve complex issues and collaborate across teams.
$72,220.00 - $90,280.00 per year.
Monday – Friday; 8:00 a.m. – 5:00 p.m. Employees may be required to work some early mornings, after hours, weekends, and special events due to business needs.
1520 Rutherford Lane, Austin, TX 78754
- Medical benefits.
- Paid leave time.
- A great retirement plan.
- Training opportunities and more!
- Discounts and perks, including the Public Service Loan Forgiveness (PSLF) Program eligibility.
When selected, and meeting the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
The City of Austin Nepotism Policy states, “No person, regardless of job title or length of tenure with the City, shall be employed in a position in which the relative has direct or indirect supervisory authority regarding the terms and conditions of their relative’s employment.”
Veteran candidates will be required to provide a copy of their DD214 at the time of interview.
Tobacco and Vape‑Free Workplace: All Austin Resource Recovery locations are tobacco‑free. Use of tobacco products and/or e‑cigarettes is not permitted on any ARR worksite – including parking lot or in any personal vehicle located on the premises.
Some positions are designated as critical or essential. Employees in these roles are required to report to work during emergencies or when operations are modified. This may include working from a designated site or an alternative work location. Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records.
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward‑thinking organization that values every employee.
Make a Difference: Join a team driving meaningful change in one of the fastest‑growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work‑life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike‑friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on‑site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward‑thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest‑growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work‑life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike‑friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on‑site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, we become ...
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