Human Resources Account Manager I

Paylocity; United States; Remote; USD 37,000 - 77,000; Full time

Job summary

Join a leading cloud-based HR and payroll software provider as a Human Resources Account Manager I. This fully remote role involves supporting clients with HR solutions, compliance, and relationship management. Ideal candidates will have strong problem-solving skills and HR experience. Enjoy comprehensive benefits and a supportive work environment.

Benefits

Medical, Dental, Vision Insurance

401(k) Match

Career Development Opportunities

Qualifications

• 1-3 years HR experience in roles like HR assistant, coordinator, or admin.
• Strong time-management, problem-solving, and communication skills.

Responsibilities

• Respond promptly to client inquiries and provide HR best practices.
• Create and revise handbooks, policies, and job descriptions.
• Build strong client relationships and promote Paylocity products.

Skills

Time Management

Problem Solving

Communication

Analytical Skills

Education

High School Diploma or GED

Bachelor’s degree in HR or Business Administration/Management

Tools

Microsoft Office

Job description

Join to apply for the Human Resources Account Manager I role at Paylocity

Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

Job Type

Full-time

Description

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity develops tools that HR and businesses need to compete for talent and meet the expectations of the modern workforce.

We offer our employees great benefits and perks, including medical, dental, vision, life, disability, and a 401(k) match, along with career development opportunities. At Paylocity, people matter most and are at the heart of our business.

This role involves supporting our award-winning technology company through big challenges and solutions in Operations. Use your problem-solving skills to shape perceptions of Paylocity. Launch your career with us!

This is a fully remote position, working from home or your location of record within the U.S., with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement may change based on business needs and individual performance, including possible on-site requirements or schedule adjustments.

Role Overview

The Human Resources Account Manager services our emerging market clients (small to mid-size). Responsibilities include providing HR best practice guidance, producing compliant employee handbooks and job descriptions, and introducing new products/services to assist with employee lifecycle management. Recommendations on compensation, employee relations, recruitment, training, and information systems may also be part of your role.

Reports to

Lead HR Edge, Client Services Department

Primary Responsibilities

• Respond promptly and accurately to client inquiries via automated systems, maintaining professionalism in style, tone, and manner.
• Serve as an external HR consultant, analyzing current HR programs and recommending solutions.
• Educate clients on HR policies, procedures, performance management, recruitment, and employee relations.
• Create, review, or revise handbooks, policies, and job descriptions.
• Ensure HR programs and services comply with policies, procedures, and laws.
• Simplify complex HR ideas for clear understanding.
• Build strong client relationships and provide quality service to retain clients.
• Promote Paylocity products and services.
• Stay informed on HR legislation and advise clients accordingly.
• Support clients using diagnostic skills, develop solutions, and prevent issues.
• Coordinate with Paylocity support teams to resolve client issues regarding payroll and HR products.

Education and Experience

• High School Diploma or GED
• Proficiency in Microsoft Office
• Strong time-management skills
• Advanced problem-solving and analytical skills
• Excellent communication and relationship skills

Preferred Qualifications

• 1-3 years HR experience in roles like HR assistant, coordinator, or admin
• Availability for standard business hours in MST or PST
• Bachelor’s degree in HR or Business Administration/Management
• Experience in Shared Services call center environment
• PHR or SHRM-CP certification

Paylocity is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations for applicants with disabilities. For accommodation requests, contact [e-mail]. Resumes should not be sent to this email.

The salary range is $37,200 - $76,800 annually, depending on experience and skills. Benefits include comprehensive health plans, retirement options, and more. Apply via our careers page.