Human Resource Onboarding Specialist

University at Buffalo Campus Dining & Shops; Buffalo (NY); On-site; USD 36,000 - 41,000; Full time

Job summary

The University at Buffalo Campus Dining & Shops is seeking an Onboarding Specialist to join the Human Resources team. You will guide new hires through orientation, explain policies, and acclimate them to our culture and work units.

The role includes processing new hire paperwork, training completion, and payroll-related questions, with on-site work and occasional peak-period hours. Responsibilities include conducting orientations, tours, and various HR administrative tasks, entering data into

Qualifications

• Education: Preferred Bachelor's degree (four-year college or technical school) or equivalent experience required.
• Computer Skills: Proficient in Microsoft Excel/Spreadsheet experience, word, and general computer knowledge

Responsibilities

• Performs orientations for new hires and training along with tours and site visits to various units.
• Processing of new hire paperwork including tax forms, I9’s, policy and procedure sign offs, training, and other documents required to onboard new hires
• Data entry into UKG for timekeeping, personnel, and payroll related information
• Answers Human Resource main phone line and responds to employee questions
• Communication skills and communicating expectations clearly to new hires and when answering employee questions
• Collaborates with HR ticket system to respond to employee and management questions or password resets
• Completes employment verifications and tracks hours for probationary employees and temporary staff
• Assists with hiring and processing of student new hires and maintains HR paperwork filing

Skills

Communication skills

Time management

Teamwork

Positive attitude

HRIS knowledge

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Word

PowerPoint

Job description

Position Summary

The Onboarding Specialist works within our human resource team and is responsible for executing our orientation and onboarding experience to new hires within the organization. Our Onboarding Specialist educates new employees on organizational policies and procedures, skills and standards expected of them to be successful in their role, introduces them to our work environment and culture, and answers any questions new hires may have. This role performs tours and introduces new members of the team to their work units. They are also responsible for processing paperwork associated with new hire processing, tax forms, performing or ensuring necessary training is completed, answering employee questions on policies, procedures, position requirements, or payroll-related questions along with additional Human Resource administrative related functions.

Brief Description

Job title

Human Resource Onboarding Specialist

Reports to

Human Resources Director

Department

Human Resources

FLSA Status

Full-Time, Non-Exempt Hourly

Position Summary

The Onboarding Specialist works within our human resource team and is responsible for executing our orientation and onboarding experience to new hires within the organization. Our Onboarding Specialist educates new employees on organizational policies and procedures, skills and standards expected of them to be successful in their role, introduces them to our work environment and culture, and answers any questions new hires may have. This role performs tours and introduces new members of the team to their work units. They are also responsible for processing paperwork associated with new hire processing, tax forms, performing or ensuring necessary training is completed, answering employee questions on policies, procedures, position requirements, or payroll-related questions along with additional Human Resource administrative related functions.

Expected Hours of Work

This is a full time, non-exempt hourly position with a minimum requirement of 40 hours per week. Days and hours of work are Monday through Friday from 8am-4:30pm with occasional evening and weekend work required during peak periods and as job duties require. Additional hours are required at the start of school in August and January along with any special events held throughout the course of the year. Weekends and evenings are required during peak periods or as needed to support recruitment efforts. This position is fully onsite and does NOT have remote capabilities.

Essential Functions

• Must provide a friendly and welcoming environment and experience for new hires while maintaining professionalism and offering a great first impression of our organization
• Performs orientations for new hires and training along with tours and site visits to various units
• Processing of new hire paperwork including tax forms, I9’s, policy and procedure sign offs, training, and other documents required to onboard new hires
• Data entry into UKG for timekeeping, personnel, and payroll related information
• Answers Human Resource main phone line and responds to employee questions
• Communication skills and communicating expectations clearly to new hires and when answering employee questions
• Communicates through the HR ticket system to respond to both employee and management commonly asked questions or password resets to access UKG
• Completes employment verifications
• Tracks hours for probationary employees and temporary employees and is responsible for transitioning employees to a different employment status when hours and probationary requirements are met
• Administers and distributes new hire materials, training materials, uniforms, welcome packages and more
• Assists with the hiring and processing of student new hires
• Filing and organization of HR related files and paperwork
• Works with student employees to assist with HR related projects and tasks and coaches them to ensure they are properly executing our processes
• Collaborate with others and teamwork on department projects
• Basic knowledge of labor laws to assist in answering employees questions, staying up to date on legal changes and internal policies and procedures is required in this role
• Assists other members of the HR office as required
• Must be able to work well and collaborate with others, take direction from other members of the HR Team and assist with various projects as needed
• Other administrative duties may be assigned as needed
• Other requirements: Self-starter, capable of working with others to ensure satisfactory results, detail-oriented, must be able to manage multiple tasks/prioritizes.

Education and Training

• Education: Preferred Bachelor's degree (four-year college or technical school) or equivalent experience required
• Computer Skills: Proficient in Microsoft Excel/Spreadsheet experience, word, and general computer knowledge

Desired Qualifications

• Minimum 2-year professional clerical experience, in HR office preferred
• Must have exceptional communication skills
• Positive attitude and ability to effectively motivate and train employees with positive results
• Excellent time management skills to meet deadlines and provide advanced planning
• Strong computer skills including spreadsheets, word processing, desktop publishing, e-mail, Internet research, PowerPoint, spreadsheet preparation and tracking skills, calendaring skills, administrative writing and reporting skills
• Ability to adapt to a changing employment climate, adaptability and flexibility
• Preferred experience working with an HRIS/Human Resource Information System

Physical and Mental Demands

• Good visual acuity for reading reports, computer work, etc.
• Ability to lift, bend, reach, and any other physical demands of the position.
• Ability to walk and stand for up to 4 hours per day

Licensure/Certification

None Required

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.

Pay Information

This position is an hourly non-exempt role, the anticipated minimum range for hourly compensation for the position is $26 and the maximum is $30. This role is also eligible for receiving yearly performance based increases that are subject to change or end at any point in time. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range