Human Resource Manager

Securitas Security Services USA, Inc.; Greensboro (NC); On-site; USD 46,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive benefits

Paid training and development

Career advancement opportunities

Employee recognition programs

Supportive work environment

Job summary

Securitas Security Services USA, Inc. in Greensboro, NC is seeking an experienced HR Manager to own and manage all HR operations in a small office. You will handle employee relations, investigations, coaching, performance management, and high-volume recruitment, while ensuring compliance and licensing.

As the sole HR professional, you will shape the employee experience, partner with local leadership, and implement HR programs aligned with integrity and professionalism in a fast-paced environment.

Qualifications

• 3–4 years of full-cycle HR experience with focus on hourly employees.
• Professional HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent).
• Strong knowledge of federal, state, and local employment laws and regulations.
• Proven experience conducting and documenting workplace investigations.

Responsibilities

• Own and manage all HR operations in a small, fast-paced office environment.
• Handle employee relations, conflicts, investigations, coaching, and performance management.
• Oversee high-volume recruitment and onboarding, licensing, and compliance.
• Develop, implement, and maintain HR policies and processes.
• Advise leaders on employee relations, risk mitigation, and HR best practices.

Skills

Employee relations

Conflict resolution

Coaching managers

Communication skills

Policy development

Discretion/ confidentiality

Leadership

Time management

Education

Degree in Human Resources, Business Administration, or related field

Job description

HR Manager

About Securitas

At Securitas, we make your world a safer place. As a global leader in protective services, we provide security solutions that help safeguard people, property, and assets. Our team members are the foundation of our success, delivering exceptional service while building rewarding careers in a company that values Integrity, Vigilance, and Helpfulness.

About the Role

We are seeking a hands-on Human Resources Manager to own and manage all HR operations in a small, fast-paced office environment. As the sole HR professional, you will handle employee relations, conflict resolution, workplace investigations, coaching and team development, performance management, high-volume hiring and talent acquisition, licensing, and compliance.

In this pivotal role, you will directly shape the employee experience, foster a positive and high-performing culture, and ensure that all HR practices reflect our core values of Integrity, Vigilance, and Helpfulness. You will work closely with local leadership and employees at all levels to provide practical, day-to-day HR support while also driving continuous improvement in our people processes. This position is based out of our Greensboro, NC office.

What You'll Do

In this role, you will:

• Lead and resolve complex employee relations matters, including performance issues, policy violations, and workplace disputes.


• Conduct thorough, impartial, and legally compliant workplace investigations, delivering clear findings and action-oriented recommendations.


• Proactively address employee concerns through coaching, counseling, and problem-solving to reduce risk and improve engagement.


• Mediate conflicts at all organizational levels, ensuring fair, timely resolutions aligned with company policies and employment laws.


• Lead full-cycle recruitment and onboarding, with a strong emphasis on high-volume hiring, ensuring a consistent, compliant, and positive new-hire experience.


• Oversee licensing, credentialing, and compliance requirements, ensuring employees meet all regulatory, training, and certification standards.


• Develop, implement, and maintain HR policies, procedures, and documentation that support business objectives and effective risk management.


• Serve as a trusted advisor to leaders on employee relations, risk mitigation, and HR best practices while upholding the highest standards of ethics, confidentiality, and professionalism.

What You'll Bring

To be successful in this role, you should have:

Required Qualifications

• Degree in Human Resources, Business Administration, or a related field preferred.


• At least 3-4 years of full-cycle Human Resources experience, with a strong focus on hourly employee relations.


• Professional HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent).


• Strong working knowledge of federal, state, and local employment laws and regulations.


• Proven experience conducting and documenting workplace investigations.


• Strong conflict resolution, mediation, and negotiation skills.


• Excellent written and verbal communication skills, including clear report and documentation writing.


• Demonstrated ability to coach and influence managers on performance and employee relations issues.


• High level of integrity, discretion, and ability to handle confidential and sensitive information.


• Strong organizational and time-management skills; able to manage multiple cases and priorities.


• Skills & Competencies


• Expertise in employee relations, including coaching, conflict resolution, and counseling.


• Strong planning, organizational, and decision-making skills.


• Excellent interpersonal and communication abilities.


• Professional demeanor with a commitment to integrity and ethical conduct.


• Ability to work independently, take initiative, and manage multiple priorities effective ly.


• Strong leadership and team management skills.


• Excellent organizational and problem-solving abilities.


• Effective verbal and written communication skills for interacting with team members and stakeholders.


• Ability to handle confidential information with discretion.

Why Join Securitas

When you join Securitas, you become part of a global organization committed to your success. We offer:

• Salary between $46,000-$48,000 Annually


• Weekly pay


• Comprehensive benefits for eligible employees


• Paid training and professional development


• Career advancement opportunities


• Employee recognition programs


• Supportive and inclusive work environment


• Opportunity to work for the world's leading protective services company