Human Resource Generalist - Fulfillment

Rent the Runway; Arlington (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off including vacation and (

Universal Paid Parental Leave

Paid Sabbatical after 5 years

Exclusive employee subscription and RM

Comprehensive health, vision, dental

401k match

Company wide events and outings

Job summary

Rent the Runway (RTR) is seeking an HR Generalist to partner with employees and managers across the full lifecycle, delivering compliant HR programs and hands-on administration. You will advise on policy, manage employee relations, onboarding, and performance initiatives while maintaining data integrity in HRIS and supporting site engagement.

You will work with HRBPs and managers on investigations, coaching, and reporting, helping to sustain a positive, performance-driven culture aligned with

Qualifications

• 4 years of progressive HR experience supporting multiple functions or locations.
• Proficiency in HRIS systems and data reporting.
• Experience handling employee relations matters, investigations, and documentation.
• Strong knowledge of employment laws and HR best practices.
• Bachelor's degree; HR certification is a plus.

Responsibilities

• Resolve employee relations issues with policy and labor-law compliance.
• Support performance management including goal setting and reviews.
• Maintain HR records in Workday and ensure data integrity for reporting.
• Assist investigations and follow-up actions related to attendance, conduct, or performance.
• Guide site leaders on engagement initiatives and culture-building activities.
• Support onboarding and new-hire assimilation processes.
• Prepare HR metrics and reports for reviews and insights.
• Ensure compliance with employment regulations and audits.
• Collaborate with Payroll, Safety, and Operations on employee matters.

Skills

Employee relations

Performance management

HR policy & compliance

HR data reporting

Communication skills

Strategic influencing

Education

Bachelor's degree in HR or Business Administration

HR certification (PHR/SHRM-CP) a plus

Tools

Workday

Job description

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. RTR has been named to CNBC’s "Disruptor 50" five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.

About the Job:

The HR Generalist serves as a key partner to employees and managers by supporting the full employee lifecycle, ensuring HR programs and processes are executed effectively across all teams. This role combines hands-on HR administration with consultative partnership — managing employee relations cases, advising on policy and compliance, and supporting site engagement, onboarding, and performance programs. The HR Generalist operates as a trusted resource for both employees and leadership, helping to maintain a positive, compliant, and performance-driven culture.

What You’ll Do:

• Partner with HRBPs and managers to resolve employee relations issues, ensuring consistency and compliance with company policy and local labor laws.
• Support the execution of performance management processes, including goal setting, mid-year reviews, and coaching documentation.
• Maintain accurate and up-to-date employee records in HRIS systems (Workday) and ensure data integrity for reporting and compliance.
• Assist with investigations, documentation, and follow-up actions related to attendance, conduct, or performance matters.
• Partner with site leaders to implement engagement initiatives, recognition programs, and culture-building activities.
• Provide guidance to employees on HR policies, benefits, and procedures, escalating complex matters to the HRBP as needed.
• Support training, onboarding, and new-hire assimilation processes to strengthen retention and alignment with company values.
• Prepare and analyze HR metrics and reports (attrition, LOA trends, headcount, ER cases) to support operational reviews and business insights.
• Ensure compliance with company policies and state/federal employment regulations, assisting with audits and corrective actions when required.
• Collaborate cross-functionally with Payroll, Safety, and Operations to ensure alignment on employee matters, data accuracy, and employee experience.
• Collaborate with leadership to analyze staffing trends, forecast needs and execute strategic labor planning.
• Partner with staffing agencies to secure top talent, evaluate and manage vendor performance and ensure consistent labor order fulfillment.
• Align with operations management to identify operational issues and deliver targeted, proactive HR support.

About You:

• 4 years of progressive HR experience supporting multiple functions or locations.
• Strong working knowledge of employment laws and HR best practices.
• Experience handling employee relations matters, investigations, and documentation.
• Proficiency in HRIS systems (Workday) and data reporting tools.
• Excellent written and oral communication, relationship management, and problem-solving skills.
• Strong ability to balance tactical execution with strategic thinking and business partnership.
• Bachelor's degree in Human Resources, Business Administration, or related field preferred; HR certification (PHR, SHRM-CP) a plus.

At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

• Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
• Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
• 401k match - an investment in your future.
• Company wide events and outings - our team spirit is no joke - we know how to have fun!

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

As set forth in Rent the Runway’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

RTR will not sponsor new H-1B visa applications