Trainer - QC Department

Rent the Runway; Arlington (TX); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Paid time off

Parental leave

Sabbatical after 5 years

Employee discounts on rent-the-runway

Health, vision, dental benefits

401(k) match

Résumé du poste

Rent the Runway in Arlington, TX is seeking a Trainer to elevate the skills of new hires and veteran associates in a fast-paced fulfillment and distribution environment.

You will lead classroom sessions, reinforce best practices, and partner with leadership to develop training tools. The role requires comfort presenting to groups, strong communication, and a focus on safety and accuracy.

This hands-on position supports the operations team and helps deliver a world-class customer experience.

Qualifications

• Positive attitude with patience and strong people management
• Intermediate computer skills and ability to operate warehouse tools
• Willingness to work flexible shifts, including nights and weekends
• Bilingual in Spanish is a plus - helpful for diverse team

Responsabilités

• Maintain knowledge of processes and policies
• Provide best-in-class experience for new hires and continual improvement
• Give and receive effective feedback
• Lead groups and present training on the floor
• Develop and apply learning tools with leadership
• Review materials for accuracy before training
• Communicate feedback to improve operations and employee experience
• Maintain training metrics
• Collaborate with Associates and Leads
• Ensure safety guidelines and cleanliness are followed

Connaissances

Interpersonal skills

Public speaking

Spanish language (bonus)

Flex shift work

Attention to detail

Outils

Scanner

Ladder

Warehouse software

Warehouse machinery

Description du poste

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Job:

Overview

The Trainer is responsible for continually improving the capabilities of both new hires and existing associates in a classroom, fulfillment and distribution environment. Create a constant feedback loop with management to ensure best practice is followed on the floor.

Responsibilities

• Maintain strong working knowledge of all processes and policies
• Ensure best-in-class experience for new hires and continuous improvement for existing employees
• Give and receive effective feedback
• Be comfortable speaking in front of groups of all sizes
• Assist in leading teams through change and embrace continuous improvement
• Partner with leadership to develop, maintain and apply learning tools
• Review materials before new training to ensure accuracy
• Communicate feedback to better the operation, management insight and the overall employee experience
• Maintain active training metrics
• Work side-by-side with Associates and Leads as business dictates
• Accountable for personal time and attendance
• Communicate and cooperate with team members and leadership
• Maintain safety guidelines, cleanliness and security standards
• Take on additional duties as assigned by leadership

Qualifications

• Have a positive, “can-do” attitude, patience, excellent interpersonal skills and the ability to manage people
• Intermediate computer skills (eg. spreadsheet software) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
• Utilize warehouse machinery specific to position
• Ability to work flex shifts, hours, nights and weekends as business dictates
• Strong written and verbal communication; bilingual in Spanish is a plus
• Ability to quickly recognize, diagnose and solve for challenges and workflow for associate in partnership with leadership
• Skilled at multitasking and managing priorities
• Operate with a sense of urgency and have attention to detail
• Align with the company's core values to ensure a world-class customer experience
• Ability to lift a maximum of 50 lbs based on the needs of the role

At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

• Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
• Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
• 401k match - an investment in your future.

RTR will not sponsor new H-1B visa applications

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Rent the Runway’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.