Human Resource Generalist (4010)

CVHS HEALTH SERVICES; New Canton (VA); On-site; USD 26,000 - 30,000; Full time

Job summary

CVHS Health Services in New Canton, VA is seeking an HR/Administrative Assistant to support employee services, benefits administration, and onboarding processes.

You will handle HR service tickets, maintain electronic personnel files, reconcile benefits with payroll, manage the learning management system, and assist with recruitment and offboarding activities, while safeguarding privacy and confidentiality.

Qualifications

• HR or administrative experience preferred.
• Experience with HR service ticket systems.
• Familiarity with payroll/benefits processes.
• Ability to handle confidential information.

Responsibilities

• Assist with HR service ticket inquiries and resolution.
• Maintain electronic personnel files.
• Reconcile benefit enrollment lists with payroll and vendor bills.
• Administer LMS functions: account creation, password resets, training monitoring.
• Support ESSP communications and program coordination.
• Assist with offboarding and benefits communications for terminated employees.
• Provide recruitment support and applicant tracking assistance.
• Respond to employee inquiries on FMLA, benefits, and HR policies.
• Perform miscellaneous job-related duties as assigned.

Skills

Problem solving

Diversity & inclusion

Computer skills

Privacy & confidentiality

Communication

Education

HR/Administrative experience preferred

Tools

HR Service Ticket System

Learning Management System (LMS)

Job description

Job Details

Job Location: New Canton, VA 23123-2234

Position Type: Full Time

Salary Range: $19.00 - $22.00 Hourly

ESSENTIAL JOB FUNCTIONS

• Assists with HR service ticket system inquiries and requests, ensuring timely response and resolution.
• Maintain electronic personnel files.
• Reconcile benefit enrollment lists against payroll deductions and vendor bills.
• Administers learning management system functions, including account creation, password resets, and monitoring orientation and training completion.
• Supports the CVHS Employee Support & Success Program (ESSP) by assisting the Director of Administrative Services with program communications, employee awareness initiatives, and administrative coordination.
• Assists with offboarding processes, including sending exit interview communications and sending benefit continuation communications for terminated employees.
• Provides recruitment support by assisting with applicant tracking and serving as backup support for recruitment activities as needed.
• Responds to employee inquiries regarding FMLA, benefits, and HR policies when the HR Coordinator is unavailable.
• Performs miscellaneous job-related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates competence in performing essential job functions.
• Creative and effective problem-solving skills; ability to negotiate solutions and resolve conflicts.
• Demonstrated ability to work with diverse populations and staff; ability to interact with a wide range of people from policymakers to practitioners to consumers.
• Knowledge of computer software (database, spreadsheet, word processing, email).
• Sensitivity to patient privacy and confidentiality.

Education, Training and Qualifications

Previous human resource or administrative experience, preferred.