Human Resource Coordinator - FT - Front Desk

Williamson Health; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Retirement Matching

FSA (Flexible Spending Accounts)

Identity Theft Protection

Legal Aid

Job summary

Williamson Health is seeking an HR Coordinator to provide administrative support to the Human Resources department and serve as the first point of contact for employees, applicants, and visitors.

The role emphasizes onboarding, employment documentation, recordkeeping, and high-level customer service while maintaining confidentiality and professionalism in a fast-paced healthcare setting in Franklin, Tennessee.

Qualifications

• High school diploma required.
• At least three years of clerical/office experience with strong organizational skills.
• Proven record of strong customer service skills.
• Intermediate to advanced Microsoft Excel & Word; excellent interpersonal skills, both on the phone and in person.

Responsibilities

• Facilitates the new hire onboarding process including scheduling onboarding appointments and ensuring completion of required onboarding task.
• Processes background checks and enters Form I-9 information into E-Verify.
• Makes orientation packets, submits IT tickets and badges for new hires.
• Distributes incoming mail and updates HR forms as needed.
• Directs incoming phone calls and walk-ins.
• Performs filing/scanning responsibilities in a timely manner, ensuring all documents are filed/scanned by the end of each week.
• Completes Verifications of Employment.
• Coordinates recognition items such as monthly birthdays for staff.
• Onboard all volunteers to the organization, works with Volunteer Coordinator to ensure all onboarding activities are complete.
• Orders office supplies and tracks inventory.
• May coordinate or assist with hospital-wide employee events and projects.

Skills

Excel

Word

Interpersonal skills

Organizational skills

Customer service

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Job description

#26-683

About Us

Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,500 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, a 337-bed facility which recently opened its new Boyer-Bryan West Tower, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org.

Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world‑class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well‑being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.

Company Culture:
We are passionate about the care we offer and also our standards of performance which include compassion, respect, accountability and safety -- toward our patients and also toward our colleagues. We're looking for talented, caring, and mission‑minded professionals who view their career in healthcare as more than just a paycheck, but as a true calling. We are proud of our unique culture that balances doing what we love, working alongside a supportive team, and maintaining a good quality of life - all while making a difference no matter your department or position.

Community Overview:
Franklin sits in the heart of Williamson County, which has the top‑rated school system in the state, a plethora of parks and green spaces, fabulous restaurants, a rich traditional of hospitality, and of course, world‑class healthcare. Various publications have showered Franklin with such accolades as one of the "Best Southern Towns," "Best Place to Live," "Top 10 Community for Job Growth," and "Top 50 Cities to Start a Small Business."

Job Description

Position Summary:
The HR Coordinator provides administrative and operational support to the Human Resources department while serving as a welcoming and professional first point of contact for employees, applicants, new hires, volunteers, and visitors. This position supports the day to day functions of the HR office, with a primary focus on onboarding and pre‑employment activities, employment documentation, recordkeeping, and general administrative support. The HR Coordinator helps ensure a positive new hire experience, accurate and timely processing of required documentation, and efficient HR office operations while maintaining professionalism, confidentiality, and a high level of customer service.

Position Requirements:
Formal Education / Training:
High school diploma required

Workplace Experience:
At least three years of clerical/office experience. Strong organizational skills
Proven record of strong customer service skills

Equipment and Skills Training:
Intermediate to advance Microsoft Excel & Word
Excellent interpersonal skills, both on the phone and in person.

Physical Environment:
Office and all areas pertinent to position

Physical Effort:
Prolonged sitting, consistent keyboard and terminal usage, affective oral and written communication, standing, bending and stooping for filing purposes.

Key Results:
Facilitates the new hire onboarding process including scheduling onboarding appointments and ensuring completion of required onboarding task.
Processes background checks and enters Form I9 information into E-Verify.
Makes orientation packets, submits IT tickets and badges for new hires
Distributes incoming mail and updates HR forms as needed.
Directs incoming phone calls and walk‑ins
Performs filing/scanning responsibilities in a timely manner, ensuring all documents are filed/scanned by the end of each week.
Completes Verifications of Employment.
Coordinates recognition items such as monthly birthdays for staff.
Onboard all volunteers to the organization, works with Volunteer Coordinator to ensure all onboarding activities are complete.
Orders office supplies and tracks inventory.
May coordinate or assist with hospital‑wide employee events and projects.
Performs other duties as assigned.

Benefits Summary

Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well‑being.

• PTO
• Retirement Matching
• FSA (Flexible Spending Accounts)
• Identity Theft Protection
• Legal Aid

Williamson Health is an equal-opportunity employer and a drug-free workplace.

WH is an equal employment opportunity employer. WH does not discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other consideration made unlawful by applicable federal, state, or local laws. WH also prohibits harassment of applicants and employees based on any of these protected categories.

It is also WH’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. The complies with the Americans with Disabilities Act ("ADA"), the ADA Amendments Act of 2008 ("ADAAA") and applicable state law and considers reasonable accommodation measures that may be necessary for qualified applicants/employees to perform the essential functions of the job. Hire may be contingent upon a post‑offer medical examination, and to skill and agility tests, as appropriate for the position.

EEO is the Law

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