Receptionist - Part-Time Days- WMG Downs Blvd

Williamson Health; Franklin (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO

Retirement matching

FSA

Identity Theft Protection

Legal Aid

Job summary

Williamson Health is seeking a Clinical Support Specialist to assist Hospital Medical Services by setting patient appointments and maintaining records while delivering excellent customer service to patients and families.

The role requires at least a year of medical office experience, strong communication in English, and solid computer skills to operate office equipment and Allscripts scheduling software.

Qualifications

• High School graduate or equivalent.
• At least one year of medical office experience and ability to communicate well.
• Competent in the use of computers, printers, facsimile machines, copy machines, business phones, document scanners and other office equipment and supplies.
• Must be able to sit, stand, communicate in English, both verbally and in written form, squat, reach overhead, and operate a computer/keyboard and read instructions as appropriate.

Responsibilities

• Schedules appointments appropriately in Allscripts.
• Provides simple medical advice under the direction of the physician.
• Provides patients with info on HIPAA and ensures compliance.
• Informs patients of changes in office policies.
• Follows proper lifting techniques to prevent back injury.
• Consistently verifies patient insurance information and eligibility/precertification if needed.
• Maintains open communication with all staff.
• Answers phones politely and within 4 rings.

Skills

Communication skills

English proficiency

Customer service

Basic computer skills

Education

High School diploma or equivalent

Tools

Allscripts

Job description

#26-632

About Us

Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,500 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, a 337-bed facility which recently opened its new Boyer-Bryan West Tower, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org.

Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world‑class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well‑being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.

Company Culture:
We are passionate about the care we offer and also our standards of performance which include compassion, respect, accountability and safety -- toward our patients and also toward our colleagues. We're looking for talented, caring, and mission‑minded professionals who view their career in healthcare as more than just a paycheck, but as a true calling. We are proud of our unique culture that balances doing what we love, working alongside a supportive team, and maintaining a good quality of life - all while making a difference no matter your department or position.

Community Overview:
Franklin sits in the heart of Williamson County, which has the top‑rated school system in the state, a plethora of parks and green spaces, fabulous restaurants, a rich traditional of hospitality, and of course, world‑class healthcare. Various publications have showered Franklin with such accolades as one of the "Best Southern Towns," "Best Place to Live," "Top 10 Community for Job Growth," and "Top 50 Cities to Start a Small Business."

Job Description

This position provides clinical support to Hospital Medical Services by setting patient appointments, maintaining records and providing customer service.

Position Requirements

• High School graduate or equivalent.
• At least one year of medical office experience and ability to communicate well
• Competent in the use of computers, printers, facsimile machines, copy machines, business phones, document scanners and other office equipment and supplies.
• Must be able to sit, stand, communicate in English, both verbally and in written form, squat, reach overhead, and operate a computer/keyboard and heard instruction as appropriate.

Key Results

• Schedules appointments appropriately in Allscripts
• Provides simple medical advice under the direction of the physician
• Provides patients with info on HIPPA and insures compliance
• Insures patients are informed of changes in office policies
• Follows proper lifting techniques to prevent back injury
• Consistently verifies patient insurance information
• Consistently verifies insurance for eligibility and precertification if need
• Maintains open line of communication with all staff
• Answers phones politely and within 4 rings

Benefits Summary

Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well‑being.

• PTO
• Retirement Matching
• FSA (Flexible Spending Accounts)
• Identity Theft Protection
• Legal Aid

*Note: Benefit eligible employees working at least 24 hours/week in an official part‑time position

Williamson Health is an equal‑opportunity employer and a drug‑free workplace.

WH is an equal employment opportunity employer. WH does not discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other consideration made unlawful by applicable federal, state, or local laws. WH also prohibits harassment of applicants and employees based on any of these protected categories.

It is also WH’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. The complies with the Americans with Disabilities Act ("ADA"), the ADA Amendments Act of 2008 ("ADAAA") and applicable state law and considers reasonable accommodation measures that may be necessary for qualified applicants/employees to perform the essential functions of the job. Hire may be contingent upon a post-offer medical examination, and to skill and agility tests, as appropriate for the position.

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