Human Resource Client Services Manager

FLORES; Santee (CA); On-site; USD 71,000 - 97,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Simple IRA Retirement Plan

Paid Time Off

Professional development and career...

Job summary

FLORES Financial Services in Santee, CA is seeking an HR Services Manager to lead client HR programs, mentor a team, and deliver high-impact HR solutions. You will serve as the primary HR contact for a portfolio of clients and drive compliant, efficient service delivery.

The role requires a Bachelor's in HR or related field, 5+ years HR experience with 2+ years in a leadership or client-facing role, and strong knowledge of employment laws.

Qualifications

• Bachelor's degree in HR, Business, or related field.
• 5+ years of progressive HR experience.
• 2+ years in a leadership or client-facing role.
• Strong knowledge of employment laws and HR compliance.
• Experience with HRIS and payroll systems.
• Excellent communication, problem-solving, and leadership skills.

Responsibilities

• Serve as the primary HR contact for a portfolio of clients
• Build relationships and deliver tailored HR solutions
• Proactively identify issues and provide strategic guidance on employee relations, compliance, and benefits
• Oversee onboarding, payroll, and benefits administration
• Ensure accurate, timely, and compliant HR service delivery
• Partner cross-functionally to streamline processes and improve efficiency
• Mentor, coach, and develop HR team members
• Set goals, provide feedback, and support professional growth
• Ensure service levels are met—and exceeded
• Stay ahead of employment laws and conduct audits and implement best practices
• Lead projects to drive efficiency and scalability
• Align HR strategies with broader business goals
• Deliver training sessions for clients and internal teams
• Support onboarding/offboarding of clients
• Occasional travel to client sites

Skills

Leadership

Communication

Problem-solving

Compliance

Employee relations

Education

Bachelor's degree in HR, Business, or related field

Tools

HRIS

Payroll systems

Job description

HR Services Manager

Location: 10095 Mission Gorge Rd Santee, CA. 92071

Work Model: Office-Based/Partial Hybrid Opportunities

Company: FLORES Financial Services

Salary: $71,452.91 – $96,671.58

Lead HR. Drive Impact. Elevate Client Experience.

At FLORES, we don't just "do HR"-we partner with organizations to build stronger workplaces. We are looking for a dynamic HR Services Manager who thrives on leadership, client relationships, and delivering high-impact HR solutions.

If you are someone who enjoys solving complex HR challenges, mentoring teams, and being a trusted advisor to clients, this role puts you right at the center of it all.

What You'll Do

• Serve as the primary HR contact for a portfolio of clients
• Build strong relationships and deliver tailored HR solutions
• Proactively identify issues and provide strategic guidance on employee relations, compliance, and benefits

Drive Operational Excellence

• Oversee core HR functions like onboarding, payroll, and benefits administration
• Ensure accurate, timely, and compliant HR service delivery
• Partner cross-functionally to streamline processes and improve efficiency

Lead & Develop a High-Performing Team

• Mentor, coach, and develop HR team members
• Set goals, provide feedback, and support professional growth
• Ensure service levels are met-and exceeded

Ensure Compliance & Mitigate Risk

• Stay ahead of federal, state, and local employment laws
• Conduct audits and implement compliance best practices
• Address risks before they become problems

Innovate & Improve

• Identify opportunities to enhance HR services and client satisfaction
• Lead projects that drive efficiency and scalability
• Align HR strategies with broader business goals

Train & Empower

• Deliver engaging training sessions for clients and internal teams
• Support onboarding/offboarding of clients
• Be a trusted resource for HR best practices

Work Environment

• This role operates in a professional office environment and involves regular use of computers, phones, and standard office equipment. Occasional travel to client sites may be required

What we are Looking for:

• Bachelor's degree in HR, Business, or related field
• 5+ years of progressive HR experience
• 2+ years in a leadership or client-facing role
• Strong knowledge of employment laws and HR compliance
• Experience with HRIS and payroll systems
• Excellent communication, problem-solving, and leadership skills

Bonus Points For:

HR certifications like PHR, SPHR, SHRM-CP, or SHRM-SCP

Why Join FLORES?

Benefits

We offer a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• Simple IRA Retirement Plan
• Paid Time Off
• Professional development and career advancement opportunities

Our Commitment

FLORES is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Important Disclaimer:

The duties and responsibilities listed above are representative and not exhaustive. FLORES reserves the right to modify job responsibilities as business needs evolve.