Human Resource Assistant 2

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 35,000 - 48,000; Full time

Job summary

Commonwealth of Pennsylvania in Harrisburg seeks a detail-oriented Human Resource Assistant 2 to support the Work Related Injury Services team, managing work-related injury claim information and guiding employees through processes.

You will review and update claims, prepare letters, and help maintain compliance with policies, with a schedule from 8:00 AM to 4:00 PM and potential telework options. PA residency required; equal opportunity employer.

Qualifications

• One year as HR Assistant 1 or equivalent experience
• One year clerical experience plus one year paraprofessional HR work
• Equivalent combination of experience and training

Responsibilities

• Claims Review: Investigate new injury claims by gathering information from employees, supervisors, and other contacts
• Information Updates: Update claim records, prepare letters, and adjust claim status based on investigation results
• Employee Guidance: Provide basic information about injury management, medical treatment, and related processes
• Administrative Tasks: Process claim packets, activate prescription and managed care cards, and maintain file retention schedules
• Report Preparation: Compile and send monthly reports to agencies served by the division
• Support Services: Assist with mail distribution, phone coverage, email monitoring, and other team needs

Skills

HR experience

Clerical work

Paraprofessional HR work

Job description

THE POSITION

Accidents can happen anywhere, even at work. The Human Resource Service Center Work Related Injury Services team helps Commonwealth employees when they need support the most. We are looking for a caring, detail-focused analyst who enjoys helping people. If you want a role where you can make a difference and build valuable skills, we would love to hear from you.

THE POSITION

Accidents can happen anywhere, even at work. The Human Resource Service Center Work Related Injury Services team helps Commonwealth employees when they need support the most. We are looking for a caring, detail-focused analyst who enjoys helping people. If you want a role where you can make a difference and build valuable skills, we would love to hear from you.

DESCRIPTION OF WORK

This role supports the management of work-related injury claims and helps keep important information accurate and organized. You will be helping employees, supervisors, and team members understand required processes and maintain compliance with policies. As a Human Resource Assistant 2, you will perform the following duties:

• Claims Review: Investigate new injury claims by gathering information from employees, supervisors, and other contacts
• Information Updates: Update claim records, prepare letters, and adjust claim status based on investigation results
• Employee Guidance: Provide basic information about injury management, medical treatment, and related processes
• Administrative Tasks: Process claim packets, activate prescription and managed care cards, and maintain file retention schedules
• Report Preparation: Compile and send monthly reports to agencies served by the division
• Support Services: Assist with mail distribution, phone coverage, email monitoring, and other team needs

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office at minimum one day per month. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Resource Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of clerical or other comparable experience and one year of beginning level paraprofessional human resource or equal opportunity work; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A final offer of employment may require successful completion of a Pennsylvania State Police background check.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.