Human Relations Representative 1

Commonwealth of Pennsylvania

Pennsylvania

Hybrid

USD 42,000 - 52,000

Full time

7 days ago

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Job summary

Commonwealth of Pennsylvania seeks a Human Relations Representative 1 in the Pittsburgh Regional Office to investigate discrimination complaints, primarily in employment and public accommodations, and to support enforcement of the Pennsylvania Human Relations Act.

You will perform case investigations, record management, fact analysis, settlements, and documentation while coordinating with the Legal Department and testifying when required. Telework may be available part-time under PA guidelines.

Qualifications

One year as a Human Relations Representative Trainee or equivalent Federal/ Commonwealth experience with investigative duties.
Bachelor’s degree with 12 credits in HR, civil rights, social justice, public policy or related field or an equivalent combination.
Experience gathering evidence, interviewing, and reporting investigative findings is required.

Responsibilities

Review complaints of alleged discrimination, conduct interviews, and follow procedures to move cases forward.
Manage records, request and receive source documents, track events and actions.
Conduct preliminary analyses to determine information needed for full investigations and jurisdiction.
Schedule and conduct conferences to discuss allegations and settlements; answer questions about procedures.
Draft initial complaints, write settlement proposals, and prepare investigation reports and recommendations.
Support Legal Department by submitting documents and testifying when needed.

Skills

Interviewing

Record management

Case investigation

Document preparation

Education

Bachelor’s degree with 12 credits in HR/civil rights/public policy

12 college credits in HR or related field

Equivalent combination of training and experience with 12 college credits

Job description

THE POSITION

Are you interested in investigating discrimination allegations and upholding fair treatment? Do you share our vision that all people in the great state of Pennsylvania will live, work, and learn in an environment free from unlawful discrimination and all forms of marginalization? If so, we welcome you as a potential member of our team to help address discrimination and protect all people in Pennsylvania by ensuring their equal civil rights under the law.

This Human Relations Representative 1 role with the Human Relations Commission, Pittsburgh Regional Office performs beginning-level investigatory and public contact work needed to support enforcement of the Pennsylvania Human Relations Act.

DESCRIPTION OF WORK

This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination, primarily in employment and public accommodations, alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation. As a Human Relations Representative 1, you will perform the following duties:

Case Investigation: Review complaints of alleged discrimination, conduct interviews, and follow procedures to keep each case moving forward
Record Management: Communicate with involved parties to ensure all source documents are requested and received, ensure records are updated, and track all events and case actions
Fact Analysis: Conduct preliminary analyses to determine the information needed to complete a full investigation, assess jurisdiction, and identify complaints requiring priority investigations
Settlement Facilitation: Schedule and conduct conferences with involved parties to discuss complaint allegations, explore settlements possibilities, and answer questions about Commission procedures
Document Preparation Draft initial complaints, write settlement proposals, and prepare investigation reports and recommendations based on findings
Legal Team Support: Submit documents for Legal Department review and approval, help with issues of jurisdiction and timeliness, and testify at public hearings and civil proceedings when necessary

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information:

Full-time employment
Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary:In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or
An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field.

Other Requirements:

You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
You must be able to perform essential job functions.

Legal Requirements:

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
You must pass a background investigation.

Veterans:

Pennsylvania law (51 Pa. C.S.
7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or: