Human Resource Assistant

Symbiotic Services, LLC; Conover (NC); On-site; USD 36,000 - 48,000; Part time

Job summary

Symbiotic Services, LLC is seeking a detail-oriented Human Resources Assistant to provide essential admin support to the HR department in a manufacturing setting. Responsibilities include recruiting coordination, onboarding, benefits administration, and HRIS tasks using ADP.

The ideal candidate is organized, proactive, and able to handle confidential information in a fast-paced environment. On-site work with temporary status through December 2026, with potential extension.

Qualifications

• High school diploma or equivalent.
• 1–3 years of administrative, office support, or HR experience.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to manage confidential and sensitive employee information professionally.
• Strong interpersonal skills with the ability to build relationships across different employee groups.
• Ability to manage competing priorities and work independently while meeting deadlines.
• Basic understanding of Human Resources practices, procedures, and employee benefits.

Responsibilities

• Review employment applications and resumes to identify qualified candidates.
• Coordinate pre-employment activities, including background checks, drug screenings, employment forms, and required documentation.
• Track pre-employment requirements to ensure all necessary steps are completed before employee start dates.
• Prepare new-hire paperwork and support employee onboarding activities.
• Assist with employee records, personnel documentation, and new-hire data entry.
• Utilize ADP to process new-hire information, update employee records, generate reports, and complete routine HR transactions.
• Maintain accurate and confidential employee personnel files, employment records, and HR documentation.
• Support the administration of employee information, performance evaluations, compensation changes, tax forms, I-9 documentation, and other required records.
• Ensure employee information is accurate, properly maintained, and compliant with applicable company policies and legal requirements.
• Provide administrative support for HR initiatives, departmental projects, employee programs, and meetings.
• Serve as an initial point of contact for routine employee inquiries regarding HR policies, payroll processes, and employee programs.
• Answer general questions regarding employee benefits, eligibility, enrollment, payroll deductions, and available resources.
• Assist employees with navigating ADP and accessing payroll, benefits, and HR information.
• Escalate employee concerns and sensitive matters to HR management when appropriate.
• Foster positive working relationships and provide professional, responsive support to employees across the organization.

Skills

Strong organizational skills

Excellent verbal & written comms

Customer service mindset

Problem solving

Adaptability

Relationship building

Time management

Bilingual English/Spanish (preferred)

Education

Associate's or Bachelor's degree in HR/Business Administration

Tools

ADP

Microsoft Office (Outlook, Word, Excel)

Job description

Employment Type: Temporary, with potential for extension

Position Overview

Symbiotic Services is seeking a detail-oriented and personable Human Resources Assistant on behalf of our client, an established manufacturing organization.

The Human Resources Assistant will provide essential administrative and operational support to the Human Resources department. This position plays an important role in recruiting coordination, pre-employment processing, employee onboarding, benefits administration, HR information systems, and employee relations support.

The ideal candidate is highly organized, approachable, proactive, and comfortable working in a fast-paced manufacturing environment. The ability to maintain confidentiality, manage multiple priorities, and communicate effectively with employees at all levels is essential.

• Employment Status: Temporary
• Assignment Duration: Through December 2026, with potential for extension based on business needs.
• Work Arrangement: On-site
• Schedule: To be confirmed. The original description references 15–30 flexible hours per week as well as a Monday–Thursday, 8:00 AM–4:30 PM, and Friday, 8:00 AM–12:00 PM schedule.

Key Responsibilities

Recruiting & Employee Onboarding

• Review employment applications and resumes to identify qualified candidates.
• Coordinate pre-employment activities, including background checks, drug screenings, employment forms, and required documentation.
• Track pre-employment requirements to ensure all necessary steps are completed before employee start dates.
• Prepare new-hire paperwork and support employee onboarding activities.
• Assist with employee records, personnel documentation, and new-hire data entry.

HR Administration & Systems

• Utilize ADP to process new-hire information, update employee records, generate reports, and complete routine HR transactions.
• Maintain accurate and confidential employee personnel files, employment records, and HR documentation.
• Support the administration of employee information, performance evaluations, compensation changes, tax forms, I-9 documentation, and other required records.
• Ensure employee information is accurate, properly maintained, and compliant with applicable company policies and legal requirements.
• Provide administrative support for HR initiatives, departmental projects, employee programs, and meetings.

Employee Support & Benefits Administration

• Serve as an initial point of contact for routine employee inquiries regarding HR policies, procedures, payroll processes, and employee programs.
• Answer general questions regarding employee benefits, eligibility, enrollment, payroll deductions, and available resources.
• Assist employees with navigating ADP and accessing payroll, benefits, and HR information.
• Escalate employee concerns and sensitive matters to HR management when appropriate.
• Foster positive working relationships and provide professional, responsive support to employees across the organization.

Compliance & Workplace Safety

• Maintain confidentiality of sensitive employee, applicant, payroll, and benefits information.
• Assist with compliance related to applicable federal and state employment regulations.
• Support accurate documentation and recordkeeping practices.
• Promote adherence to workplace safety policies and personal protective equipment requirements.
• Follow organizational policies, procedures, and established HR best practices.

Qualifications & Experience

Required Qualifications

• High school diploma or equivalent.
• 1–3 years of administrative, office support, or Human Resources experience.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to manage confidential and sensitive employee information professionally.
• Strong interpersonal skills with the ability to build relationships across different employee groups.
• Ability to manage competing priorities and work independently while meeting deadlines.
• Basic understanding of Human Resources practices, procedures, and employee benefits.

Preferred Qualifications

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related discipline.
• Bilingual proficiency in English and Spanish is strongly preferred, particularly for verbal communication with Spanish-speaking employees.
• Experience using ADP or a comparable HRIS/payroll platform.
• Previous Human Resources experience within a manufacturing, production, or industrial environment.
• Familiarity with employee benefits administration, onboarding procedures, and employment compliance requirements.
• Working knowledge of federal and state employment, payroll, and workplace safety regulations.

The successful candidate will demonstrate:

• Professional Communication: Ability to communicate clearly, professionally, and tactfully with employees and management.
• Confidentiality & Integrity: Strong commitment to protecting sensitive employee and organizational information.
• Organization & Accuracy: Exceptional attention to detail and the ability to maintain accurate documentation.
• Customer Service Mindset: Approachable, responsive, and committed to supporting employee needs.
• Problem-Solving: Proactive approach to identifying issues, resolving routine concerns, and escalating matters appropriately.
• Adaptability: Comfortable managing changing priorities in a dynamic work environment.
• Relationship Building: Ability to establish credibility and positive working relationships with employees from diverse professional backgrounds.
• Sense of Urgency: Ability to prioritize responsibilities and complete time-sensitive assignments efficiently.

Work Environment & Physical Requirements

This position is primarily performed in an office environment within a manufacturing facility.

• Work involves extended periods of sitting and computer use.
• Must be able to operate standard office equipment.
• Occasional walking, standing, bending, reaching, and lifting of items weighing less than 15 pounds may be required.
• Periodic visits to manufacturing or production areas may be necessary.
• Exposure to typical manufacturing conditions, including machinery, moderate noise, and dust, may occur.
• Compliance with established safety procedures and required personal protective equipment is expected.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

About the Opportunity

This position offers an opportunity to contribute to the daily operations of a busy Human Resources department while gaining exposure to recruiting, onboarding, benefits administration, employee support, and HR systems in a manufacturing environment.

Symbiotic Services is managing the recruitment process on behalf of our client. Qualified candidates who enjoy supporting people, maintaining organized HR processes, and contributing to a collaborative workplace are encouraged to apply.