Human Relations Representative 1

Commonwealth-of-Pennsylvania; Pittsburgh (Allegheny County); Hybrid; USD 46,000 - 58,000; Full time

Job summary

The Commonwealth of Pennsylvania seeks a Human Relations Representative 1 to support enforcement of the Pennsylvania Human Relations Act in the Pittsburgh region. You will handle case investigations, record management, and settlement facilitation while assisting the legal team and drafting concise reports.

Responsibilities include reviewing complaints, interviewing involved parties, and coordinating with the Legal Department.

Qualifications

• One year as a Human Relations Representative Trainee or equivalent experience
• One year of investigative experience with gathering evidence, interviewing, and reporting findings and a relevant bachelor’s degree with 12 credits in HR, civil rights, social justice, public policy, public administration, or related field
• An equivalent combination of training and experience including 12 college credits in related fields

Responsibilities

• Case Investigation: Review complaints, conduct interviews, and follow procedures to move each case forward
• Record Management: Communicate with involved parties to ensure all source documents are requested and received, records updated, and events tracked
• Fact Analysis: Conduct preliminary analyses to determine information needed to complete a full investigation, assess jurisdiction, and identify priority investigations
• Settlement Facilitation: Schedule and conduct conferences with involved parties to discuss allegations, explore settlements, and explain procedures
• Document Preparation: Draft initial complaints, write settlement proposals, and prepare investigation reports and recommendations
• Legal Team Support: Submit documents for Legal Department review, assist with jurisdiction/timeliness, and testify at hearings when needed

Skills

Case investigation

Record management

Fact analysis

Settlement facilitation

Document preparation

Legal proceedings

Education

Bachelor's degree with 12 credits in HR/civil rights/related field

Job description

Are you interested in investigating discrimination allegations and upholding fair treatment? Do you share our vision that all people in the great state of Pennsylvania will live, work, and learn in an environment free from unlawful discrimination and all forms of marginalization? If so, we welcome you as a potential member of our team to help address discrimination and protect all people in Pennsylvania by ensuring their equal civil rights under the law.

This Human Relations Representative 1 role with the Human Relations Commission, Pittsburgh Regional Office performs beginning-level investigatory and public contact work needed to support enforcement of the Pennsylvania Human Relations Act.

This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination, primarily in employment and public accommodations, alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, and/or retaliation. As a Human Relations Representative 1, you will perform the following duties:

• Case Investigation: Review complaints of alleged discrimination, conduct interviews, and follow procedures to keep each case moving forward
• Record Management: Communicate with involved parties to ensure all source documents are requested and received, ensure records are updated, and track all events and case actions
• Fact Analysis: Conduct preliminary analyses to determine the information needed to complete a full investigation, assess jurisdiction, and identify complaints requiring priority investigations
• Settlement Facilitation: Schedule and conduct conferences with involved parties to discuss complaint allegations, explore settlements possibilities, and answer questions about Commission procedures
• Document PreparationDraft initial complaints, write settlement proposals, and prepare investigation reports and recommendations based on findings
• Legal Team Support: Submit documents for Legal Department review and approval, help with issues of jurisdiction and timeliness, and testify at public hearings and civil proceedings when necessary

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework:You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Pittsburgh. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or
• An equivalent combination of training and experience that includes 12 college credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field..

Other Requirements:

• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.