Human Capital Management (HCM) Analyst (DFA/FCD #10119151)

New Mexico Department of Justice; Santa Fe (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

New Mexico Department of Justice seeks a Human Capital Management (HCM) Analyst to provide advanced functional and analytical support for the statewide PeopleSoft HCM environment. This on-site role in Santa Fe requires investigating production issues, analyzing requirements, and delivering sustainable solutions.

You will work with agencies, Oracle and DoIT to translate business needs into system requirements, develop specs and training materials, and support testing, upgrades, and change

Qualifications

• Bachelor's Degree and 4 years IT or business analysis; eight years total experience may substitute for education/experience.
• Experience with enterprise HR systems, preferably Oracle PeopleSoft HCM.
• Strong problem solving, communication, and data analysis skills.
• PMI-PBA certification may substitute for one year of education.

Responsibilities

• Provide functional analysis and support for the statewide HCM environment.
• Investigate production issues, analyze business requirements, and identify improvements.
• Develop functional specifications, test plans, procedures, and training materials.
• Coordinate with agencies, Oracle, DoIT, and vendors to implement sustainable solutions.

Skills

Data analysis

Analytical thinking

Communication

Problem solving

Stakeholder collaboration

Education

Bachelor's degree

PMI-PBA certification

Tools

Oracle PeopleSoft HCM

SQL

PeopleSoft Query Manager

Job description

Job Title Human Capital Management (HCM) Analyst (DFA/FCD #10119151)

For more Job Requirements & Classification Description:

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME.

APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

THIS POSITION REQUIRES FULL-TIME, ON-SITE PRESENCE IN SANTA FE.

The Department of Finance and Administration (DFA) SHARE Bureau manages one of New Mexico's largest and most critical enterprise technology environments, supporting the financial and human resource operations of all agencies across state government. Through the statewide SHARE Enterprise Resource Planning (ERP) system, the bureau delivers modern technology solutions, business process innovation, system administration, and customer support that help ensure billions of dollars in public funds are managed accurately, securely, and efficiently.

The SHARE team is recognized as a collaborative, forward-thinking organization committed to continuous improvement, modernization, and exceptional customer service. Employees have the opportunity to work on large-scale enterprise projects, lead statewide initiatives, and partner with human resource, financial and technology professionals across New Mexico to improve government services for citizens.

Why does the job exist?

The HCM Analyst exists to provide advanced functional and analytical support for the statewide PeopleSoft HCM environment. The position analyzes complex production issues, business processes, HCM data, system functionality, and agency requirements; identifies root causes; develops and recommends sustainable solutions; supports testing and implementation; and provides functional consulting to statewide agencies. The position ensures that HCM business requirements are properly translated into system requirements and that changes to the statewide HCM environment are analyzed, tested, documented, and implemented within established SHARE controls and meet state and federal laws and regulations.

How does it get done?

This position provides functional analysis and support for the SHARE Human Capital Management (HCM) system by investigating production issues, analyzing business requirements, and identifying opportunities to improve statewide business processes. The HCM Analyst works closely with all state agencies, human resources professionals, SHARE functional and technical teams, Oracle, vendors, and project stakeholders to understand business needs, evaluate PeopleSoft functionality, and deliver effective technology solutions that support statewide operations. Responsibilities include troubleshooting system issues, conducting root-cause analysis, analyzing HCM data, researching system updates and patches, and supporting configuration changes, testing, upgrades, and new functionality while ensuring the integrity, reliability, and security of critical human resources data. The position also develops functional specifications, test plans, procedures, and training materials; supports system implementations and change management; and coordinates with technical teams and enterprise partners to resolve issues and implement sustainable solutions. Through effective communication, analytical problem-solving, collaboration, and continuous process improvement, this position helps maintain and enhance New Mexico¿s statewide ERP environment and ensures agencies receive reliable, responsive support in carrying out their human resources operations.

Who are the customers?

The customers for this position include all statewide agencies and their human resources professionals who use the SHARE Human Capital Management (HCM) system, as well as SHARE functional and technical teams, agency subject-matter experts, and other authorized system users. The position also works with Oracle, the Department of Information Technology (DoIT), oversight agencies, vendors, and implementation partners to resolve system issues, support enhancements, and maintain reliable HCM operations across the State of New Mexico.

Ideal Candidate

The ideal candidate is an analytical, collaborative, and solutions-oriented professional with experience supporting enterprise human resources systems and working with business and technology stakeholders. They possess strong problem-solving, communication, and data analysis skills and can translate business requirements into effective functional solutions. The successful candidate has experience troubleshooting complex system issues, analyzing business processes, supporting system testing and implementations, and identifying opportunities to improve operational efficiency and customer service. Experience with Oracle PeopleSoft HCM is strongly preferred, along with familiarity with SQL, PeopleSoft Query Manager, system configuration, integrations, and enterprise application support. The ideal candidate is customer-focused, adaptable, detail-oriented, and committed to continuous improvement, knowledge sharing, and delivering reliable technology solutions that support the human resources operations of state agencies.

Bachelor's Degree in any field and four (4) years of experience in information technology or business analysis. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience. PMI-PBA certification may be substituted for one (1) year of education.

Employment Requirements

State issued ID or Driver's License.

Pre-employment criminal background check is required, and employment offer will not be extended prior to results.

Working Conditions

Work is performed primarily in an office environment at the Bataan Memorial Building, 407 Galisteo Street, Santa Fe, NM. The position requires regular on-site attendance, extended periods of sitting, frequent use of a computer and standard office equipment, participation in meetings, and occasional lifting of office materials up to 25 pounds. The position may require occasional travel for meetings, training, or agency support.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.