Hudson F&B Ops Manager

Dufry Careers; Cleveland (OH); On-site; USD 30,606 - 67,306; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Employee discounts

Assistance program

Career growth

Referral bonus

Job summary

Dufry Careers seeks a Food & Beverage Manager for the Cleveland International Airport, overseeing grab-and-go outlets, inventory, presentation, and operational standards to deliver quality and guest service.

The role requires leadership experience, food safety knowledge, and the ability to coordinate across Culinary, Retail Operations, and Supply Chain teams to drive sales and efficiency.

Qualifications

• Combination of education and professional experience must exceed 5 years.
• 2+ years of supervising a team of operations professionals.
• 5+ years of operations experience in store management, merchandising, and customer service programs.

Responsibilities

• Oversees daily grab-and-go food operations and end-to-end inventory management across outlets.
• Manages ordering, receiving, and vendor coordination to ensure timely delivery and stock levels.
• Monitors inventory, waste, and shrink to meet cost and margin goals.
• Ensures compliance with food safety, sanitation, and airport regulations.
• Collaborates with Culinary, Retail Operations, and Supply Chain on launches and replenishment.

Skills

Leadership

Operations management

Vendor coordination

Inventory management

Education

Bachelor's degree

Tools

Inventory systems

Job description

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Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay

Employee discounts across all company brands

Employee assistance program

• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

Benefits may vary by position so ask your recruiter for details.

Advertised Compensation: $67,306 + quarterly bonus

Purpose: The Food & Beverage (F&B) Manager oversees the grab-and-go food program within Cleveland International Airport location, ensuring consistent execution, product quality, and exceptional guest service.

Essential Functions:

Overseesdaily grab-and-go food operations, owningthe end-to-end management of inventory, product presentation, and operational standards across multiple grab-and-go outlets; ensures all products are fresh, properly rotated, and attractivelymerchandised

Manages ordering, receiving, and vendor coordination to guaranteetimelydelivery,minimizeswaste, andmaintainsconsistent stock levels

Monitors and controls inventory, waste, and shrink to achieve costand margin goals

Upholds compliance with all food safety, sanitation, and airport regulations

Partners with Culinary, RetailOperatioOns,and Supply Chain teams on product launches and replenishment plans

Analyzes sales performance data to drive continuous improvement

Identifiesand resolves operational issues quickly tomaintainsmooth, efficient service

Promotes brand standards through quality, presentation, and customer experience

Reporting Relationship& Role Information:

The F&B Managertypically reports to theDirector of Operations

This position as described falls under the Fair Labor Standards Act as an Exempt position

This role requires flexibility to work early mornings, evenings, weekends, and holidays due to business needs and flight schedules

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed5years:

• In a leadership role: Requires 2 years of experience supervising a team of operations professionals engaged in executingfoodor retailserviceprograms
• In a technical role: Requires5years of operations experience engaged in developing and delivering store management, merchandising, and customer service programs
• Abachelor's degree can count for2of the5-year requirement
• Requires food safety certification (ServSafeor equivalent)

Specialized Training:

• Knowledge of local and federal food safety laws, city/county health inspection requirements, and documentation practices
• Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures
• Strong knowledge of inventory control and stock rotation; proficient in inventory and stock management systems
• Basic financial and P&L awareness (labor, waste, shrink)
• Able to review sales, waste, and inventory data toidentifyimprovement opportunities
• Direct and proactive communicator who provides exceptionalcustomer service
• Business acumen with operations mindsetrequiredto understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals
• Demonstrated history of understanding the needs ofF&B andretail business operations, brand partners, landlord stakeholders, the associate population, and individual store circumstances
• Demonstrated history of creating andmaintainingpositive work environments through coaching, developing, and leading teams to achieve common goals

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

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