HubSpot RevOps Administrator

Scale Army co; United States; Remote; USD 16,000 - 19,000; Full time

Job summary

Scale Army co is seeking a HubSpot RevOps Administrator to own the day-to-day administration, development, and optimization of HubSpot across our revenue organization. The role focuses on transforming a basic HubSpot environment into a scalable system supporting Sales, Customer Success, Account Management, and onboarding through structured CRM architecture and automation.

The ideal candidate has hands-on HubSpot experience in a SaaS or subscription business and can identify operational gaps to

Qualifications

• 2-3+ years in HubSpot administration or RevOps.
• Experience with SaaS or subscription-based businesses.
• Experience coordinating multiple revenue functions across Sales, CS, and onboarding.

Responsibilities

• Own ongoing HubSpot administration across the revenue organization.
• Build and maintain CRM pipelines, lifecycle stages, properties, and governance.
• Develop and improve workflows connecting Sales, Customer Success, Account Management, and onboarding.
• Create dashboards and reports for pipeline, revenue, onboarding progress, and customer health.
• Manage integrations with dialers, meeting-recording platforms, and email systems.
• Train teams on HubSpot workflows and best practices.

Skills

HubSpot admin

Revenue Ops

Data analysis

Cross-functional

SaaS experience

Tools

HubSpot

Job description

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is a growing SaaS company in the health and wellness industry. The company currently uses HubSpot and is looking to develop its existing setup into a more structured, scalable Revenue Operations system that supports the full customer lifecycle.

Role Overview

The HubSpot RevOps Administrator will own the day-to-day administration, development, and optimization of HubSpot across the company's revenue operations. This role focuses on transforming an existing basic HubSpot environment into a reliable, scalable system that supports Sales, Customer Success, Account Management, and onboarding through structured CRM architecture, automation, reporting, and integrations.

The ideal candidate has strong hands-on HubSpot administration experience, preferably within SaaS or subscription-based businesses, and can independently identify operational gaps and implement improvements. This individual will collaborate with multiple teams to streamline workflows, improve data accuracy, and establish consistent processes across the customer lifecycle.

Location

Fully Remote | 9:00 AM - 5:00 PM PST

Key Responsibilities

HubSpot Administration & CRM Architecture

• Own the ongoing administration, configuration, and optimization of HubSpot across the revenue organization.
• Build and maintain CRM pipelines, lifecycle stages, properties, record structures, user permissions, and governance processes.
• Ensure CRM data remains accurate, organized, and reliable across Sales, Customer Success, Account Management, and onboarding.
• Establish clear definitions and processes for managing records throughout the customer lifecycle.
• Identify opportunities to improve HubSpot configuration and functionality as the company scales.

Revenue Operations & Workflow Automation

• Build and maintain HubSpot workflows, automations, lead routing, notifications, task creation, handoff processes, and follow-up sequences.
• Develop and improve processes connecting Sales, Customer Success, Account Management, and onboarding teams.
• Reduce manual administrative work and improve visibility across the customer journey, from lead generation and closed-won opportunities through onboarding, retention, and expansion.
• Support the future development of finance-related workflows and reporting.
• Document workflows, processes, and best practices to ensure consistent HubSpot usage.

Reporting & Revenue Analytics

• Build HubSpot dashboards and reports covering pipeline performance, conversion rates, sales activity, revenue, onboarding progress, customer health, and retention.
• Provide leadership with accurate visibility into funnel performance and the complete customer lifecycle.
• Maintain CRM data quality standards to ensure reliable and actionable reporting.
• Collaborate with internal stakeholders to identify reporting gaps and translate business questions into useful HubSpot reports.

Integrations & Systems Management

• Manage and optimize HubSpot integrations with revenue tools, including dialers, meeting-recording platforms, email systems, and other relevant applications.
• Troubleshoot CRM configuration issues, workflow errors, automation problems, and integration failures.
• Evaluate new tools and integrations to maintain an efficient and connected revenue technology stack.
• Ensure accurate data synchronization between HubSpot and other systems used by customer-facing teams.

Cross-Functional Support & Enablement

• Serve as the internal HubSpot expert for Sales, Customer Success, Account Management, and onboarding teams.
• Train team members on HubSpot workflows, reporting, processes, and best practices.
• Collaborate with leadership to prioritize RevOps initiatives that support company growth objectives.
• Maintain clear documentation of CRM configurations, workflows, integrations, and user processes.

Qualifications

Experience

• 2-3+ years of hands-on experience in HubSpot administration, Revenue Operations, Sales Operations, Customer Operations, or a related CRM-focused role.
• Strong experience configuring, developing, and optimizing HubSpot for SaaS or subscription-based businesses.
• Experience supporting multiple revenue-related functions, including Sales, Customer Success, Account Management, and onboarding.
• Experience transforming basic or early-stage HubSpot environments into more structured systems with improved automation, reporting, and CRM architecture.
• Experience managing and troubleshooting HubSpot integrations with revenue-related tools.

Skills

• Strong proficiency in HubSpot administration, including CRM setup, pipelines, lifecycle stages, properties, workflows, reporting, dashboards, permissions, and data hygiene.
• Ability to design and implement automations, lead routing, handoff processes, and customer lifecycle workflows.
• Experience managing HubSpot integrations with dialers, meeting-recording platforms, email systems, and related tools.
• Strong analytical skills and ability to develop reports that support revenue-related decisions.
• Ability to identify CRM inefficiencies and implement practical improvements independently.
• Strong organizational skills and attention to detail when managing CRM configurations, data, and workflows.
• Ability to collaborate across multiple departments and manage competing operational priorities.
• Process-oriented approach to building systems that teams can adopt and use consistently.
• Ability to work independently in a growing organization with evolving processes and requirements.

Preferred Experience & Skills

• HubSpot certifications.

What Success Looks Like

• HubSpot operates as a clean, structured, and reliable source of truth for revenue and customer-facing teams.
• Sales, Customer Success, Account Management, and onboarding teams have clearly defined workflows, ownership, and handoff processes.
• Leadership has access to accurate dashboards and reporting covering pipeline, conversion, customer lifecycle, and revenue performance.
• Key revenue tools are integrated with HubSpot, reducing manual work and improving data visibility.
• HubSpot continues to scale effectively as the company's revenue operations requirements evolve.

Opportunity

The HubSpot RevOps Administrator will have the opportunity to take ownership of HubSpot within a growing SaaS company, transforming an existing CRM environment into a structured and scalable Revenue Operations system.

This role offers hands-on responsibility across CRM architecture, automation, reporting, integrations, and cross-functional enablement, with the opportunity to expand into finance-related processes as the company's operational needs evolve.

Compensation

$1.6K per month