Hub Program Coordinator - Health & Community Partnerships

Community Counseling Center, Cape Girardeau, MO; Cape Girardeau (MO); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Retirement plan

Job summary

Community Counseling Center is seeking a non-clinical Program Coordinator to lead Local Hub 25, serving Bollinger, Cape Girardeau, and Perry Counties in Missouri. You will coordinate local Hub programs, work with hospitals, FQHCs, and community partners, and manage navigator workflows to improve access to behavioral health and social services.

The role focuses on operational leadership, referral pathways, and performance monitoring, with travel across the three-county hub.

Qualifications

• Associate degree or an equivalent combination of education and relevant experience; bachelor's degree in public health, healthcare administration, social work, health informatics, or a related field is a plus.

Responsibilities

• Serve as a primary spokesperson for the Hub, building relationships with healthcare providers and community partners to identify local needs and develop strategies to improve access and coordination.
• Coordinate implementation of local Hub programs, statewide initiatives, including access expansion, budgets, timelines, and coordination among HUB members and delivery partners.
• Oversee RHTP Navigator utilization and workflows, including closed-loop referrals, outreach activities, documentation practices, and alignment with Hub priorities.
• Support Hub Leadership Board activities, including meeting coordination, agenda development, documentation of decisions, and follow-up on action items.
• Coordinate onboarding and participation expectations for hospitals, FQHCs/RHCs, behavioral health providers, EMS, pharmacies, public health agencies, schools, and community organizations.
• Develop and improve referral pathways, communication processes, escalation protocols, and operational workflows across Hub partners.
• Monitor Hub progress and performance and identify risks, service gaps, or areas needing additional support.
• Track and report operational, implementation, referral, and performance data using the CIE, dashboards, and other approved systems.
• Use data and feedback from partners to identify opportunities for improvement and strengthen Hub operations.
• Work with Hub partners and regional/state partners to address operational barriers and improve coordination

Education

Associate degree

Bachelor's degree in public health, healthcare administration, social work, health informatics or related field (plus)

Job description

Community Counseling Center is seeking a non-clinical Program Coordinator to lead Local Hub 25, serving Bollinger, Cape Girardeau, and Perry Counties in Missouri. You will coordinate local Hub programs, work with hospitals, FQHCs, and community partners, and manage navigator workflows to improve access to behavioral health and social services.

The role focuses on operational leadership, referral pathways, and performance monitoring, with travel across the three-county hub.