Hub Operations & Logistics Specialist

Socket.dev; Riverside (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Match

Weekly pay & OT eligibility

Job summary

ShipBob is hiring for a Warehouse Associate at our Riverside, CA hub. You will monitor inbound/receiving activities, load plans, and coordinate with on-site partners to maintain safe, efficient operations.

This role supports Area Manager, Fulfillment Operations and aligns with our growth and service goals. The ideal candidate has 1+ year warehouse experience, can lift 50 lbs, and communicates effectively with internal and external stakeholders.

Qualifications

• 1+ years of warehouse experience in a fast-paced environment.
• Bilingual English/Spanish preferred.
• Proficiency with Microsoft Excel.
• Ability to lift 50 lbs without limitations.
• Stand and walk 8-10 hours per shift.
• Ability to work independently onsite.

Responsibilities

• Resolve Merchant Facing Requests around WRO and URO related issues.
• Work directly with onsite partners to resolve merchant concerns and escalations.
• Investigate WRO discrepancies reported by partner personnel and Merchant Care teams.
• Communicate updates and escalations to on-site Operations Manager and Regional Director.
• Visualize and plan loading, unloading trucks and containers with minimal supervision.
• Schedule daily loads with set carriers and manage hub movements within SLA.
• Update and manage all BOL requirements.
• Generate and log outbound shipments from the HUB to final destination.
• Check in/out drivers for all inbound/outbound activity.
• Log missed and confirmed appointments using NOVA and internal tools.
• Support operations and partner in Jira tickets and escalations.
• Ensure products are handled, stored, and distributed safely with SOP adherence.

Skills

Warehouse experience

Bilingual English/Spanish

Excel proficiency

Lift 50 lbs

Stand/walk 8-10 hours

Work independently onsite

Tools

NOVA scheduling

Job description

ShipBob is hiring for a Warehouse Associate at our Riverside, CA hub. You will monitor inbound/receiving activities, load plans, and coordinate with on-site partners to maintain safe, efficient operations.

This role supports Area Manager, Fulfillment Operations and aligns with our growth and service goals. The ideal candidate has 1+ year warehouse experience, can lift 50 lbs, and communicates effectively with internal and external stakeholders.