Warehouse Support Specialist — Fast-Paced Receiving & Shipping

Shipbobinc; Riverside (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Basic Life

401K Match

Weekly paycheck with overtime

Pay Progression Program

Paid Time Off & Sick Time

Comprehensive Benefits

Job summary

ShipBob is hiring for a frontline operations role at our Riverside, CA hub. You will monitor inbound/receiving activities, resolve merchant concerns, and coordinate with onsite partners to maintain quality service while upholding safety standards.

The position requires at least 1 year in a warehouse setting, strong Excel skills, and the ability to lift 50 lbs. We value a bilingual English/Spanish candidate and independent work style.

Qualifications

• 1+ years of warehouse experience in a fast-paced environment.
• Bilingual English/Spanish preferred.
• Ability to lift 50 lbs and stand/walk 8-10 hours daily.
• Proficiency with Microsoft Excel.
• Ability to work independently onsite.

Responsibilities

• Resolve Merchant Facing Requests around WRO and URO issues.
• Collaborate with onsite partners to resolve merchant concerns.
• Investigate WRO discrepancies reported by partners and teams.
• Communicate updates and escalations to Operations leadership.
• Visualize loading, planning and offloading trucks with minimal supervision.
• Schedule daily loads through carriers and manage HUB operations within SLA.
• Update and manage all BOL requirements.
• Generate and log IPP shipments from HUB to final destination.
• Check in/out drivers for IB/OB activity.
• Log missed and confirmed appointments using NOVA.
• Support Jira tickets and merchant escalations.
• Ensure safe handling, storage, and distribution of products; follow SOPs.
• Contribute to continuous improvement and product safety culture.
• Additional duties as necessary.

Skills

Bilingual English/Spanish

Microsoft Excel

Attention to detail

Communication skills

Independent worker

Physical stamina

Tools

Microsoft Excel

Job description

ShipBob is hiring for a frontline operations role at our Riverside, CA hub. You will monitor inbound/receiving activities, resolve merchant concerns, and coordinate with onsite partners to maintain quality service while upholding safety standards.

The position requires at least 1 year in a warehouse setting, strong Excel skills, and the ability to lift 50 lbs. We value a bilingual English/Spanish candidate and independent work style.