Hub Operations Lead — Last-Mile Excellence

Yzer Next; Cleveland, Northern (OH, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Yzer is seeking a Hub Manager II to oversee daily last-mile operations, including sorting, dispatch, and on-time delivery within the assigned area. You will lead hub staff and drivers, manage performance metrics, and ensure safety and quality standards while driving continuous improvement.

The role requires scheduling, inventory control, and resource planning to sustain a high-performance, customer-focused culture. Onsite work and a proactive, collaborative mindset are essential.

Qualifications

• Leadership and team management with ability to motivate and guide teams.
• Strong communication skills across all organizational levels.
• Analytical problem-solving with data-driven decision making.

Responsibilities

• Plan, manage and evaluate operations for internal/external stakeholders and drivers.
• Implement best practices to improve operational and financial performance.
• Resolve logistics issues while maintaining quality and service within budget.

Skills

Leadership

Communication

Analytical thinking

Risk management

PM tools

Education

High School Diploma or GED

Tools

Excel

Project tracking systems

Compliance software

Job description

Yzer is seeking a Hub Manager II to oversee daily last-mile operations, including sorting, dispatch, and on-time delivery within the assigned area. You will lead hub staff and drivers, manage performance metrics, and ensure safety and quality standards while driving continuous improvement.

The role requires scheduling, inventory control, and resource planning to sustain a high-performance, customer-focused culture. Onsite work and a proactive, collaborative mindset are essential.