HTM Imaging Tech III

Mayo Career Site UK; Eau Claire (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

The HTM Imaging Tech III at Mayo Clinic oversees MRI systems in Northwest Wisconsin and provides regional support to Mayo Clinic sites in WI as needed. The role emphasizes installation, maintenance, calibration, and QA of imaging equipment, while ensuring radiation safety and policy adherence.

Strong technical and analytical skills, plus excellent communication and interpersonal abilities, are required to effectively prioritize service calls and collaborate with HTM leadership and vendors.

Qualifications

• Maintains complex medical equipment including imaging systems.
• Handles installation, maintenance, calibration, repair and QA of imaging-related equipment.

Responsibilities

• Provide regional support to MRI systems in Northwest Wisconsin.
• Respond to and prioritize service calls; on-call and travel to Mayo Clinic sites.
• Adhere to radiation safety and policy procedures; monitor exposure risk.

Skills

Technical skills

Analytical skills

Communication

Interpersonal skills

Customer focus

Tools

CMMS

QA procedures

Job description

The HTM Imaging Tech III will focus on maintaining and supporting MRI systems based out of Eau Claire WI. This role oversees MRI equipment in Northwest Wisconsin region and will provide regional support to other Mayo Hospital sites in WI when needed.

An Imaging Technician III maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician must demonstrate technical skills and tasks associated with the installation, maintenance, calibration, repair and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery and Cardiology.

Technicians in this position must be exceptionally customer focused with outstanding communication and interpersonal skills. They must be able to prioritize service calls appropriately and adhere to Mayo policy and procedure. The technician must adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure. They must also carefully monitor the potential for radiation exposure and work to eliminate unnecessary exposure. They must have advanced analytical skills and be able to solve very complex technical issues in a timely manner.Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or a CMMS dashboard. Emergent calls directly from the customer often require a rapid response time. On-call, overtime, and non-standard shifts will be required, as well as travel to other Mayo Clinic sites and applicable vendor training.

The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and to support the mission of Mayo Clinic.

A Technician III will have a mastery of imaging repair principles, can demonstrate success in the most complex of imaging repairs, and will often work with and share knowledge with less experienced technicians.