HTM Imaging Tech III

Mayo Clinic; Eau Claire (WI); On-site; USD 55,000 - 77,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

HSA and FSAs

Competitive retirement package

Job summary

Mayo Clinic in Eau Claire, Wisconsin, seeks an HTM Imaging Tech III to maintain MRI systems and provide regional support across Northwest Wisconsin. The role emphasizes high technical competency, adherence to radiation safety, and customer-focused service.

You will perform installation, calibration, repair, and QA on imaging equipment, while coordinating with HTM leadership and vendor trainings. Travel and on-call duties are required, with a strong commitment to learning and excellence.

Qualifications

• Bachelor’s degree or higher in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering, or related technical field with relevant experience.
• Associate’s degree with 5 years of related experience or military training with 5+ years of related experience; imaging/x-ray system experience preferred.
• Preferred certifications and knowledge of safety practices in radiation, energy hazards, and QA tools.

Responsibilities

• Maintain and support MRI systems based out of Eau Claire, WI, and provide regional support to other Mayo sites in WI as needed.
• Perform installation, calibration, repair, QA, and testing of imaging equipment in Radiology, Surgery, and Cardiology.
• Demonstrate strong technical skills, prioritize service calls, and adhere to Mayo policies on radiation safety and contingency planning.
• Engage in ongoing knowledge improvement and travel to Mayo Clinic sites as required.

Skills

Customer focus

Excellent communication

Analytical thinking

Radiation safety awareness

Education

Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management

Associate’s degree in Biomedical Electronics/Healthcare Technology Management

U.S. Military training in biomedical electronics/mechatronics/engineering

Tools

QA tools/software

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The HTM Imaging Tech III will focus on maintaining and supporting MRI systems based out of Eau Claire WI. This role oversees MRI equipment in Northwest Wisconsin region and will provide regional support to other Mayo Hospital sites in WI when needed.

An Imaging Technician III maintains complex medical equipment through effective implementation of the Mayo Clinic Medical Equipment Management Plan. The technician must demonstrate technical skills and tasks associated with the installation, maintenance, calibration, repair and QA of x-ray, imaging, nuclear medicine, radiotherapy, and imaging-related systems typically found in Radiology, Surgery and Cardiology.

Technicians in this position must be exceptionally customer focused with outstanding communication and interpersonal skills. They must be able to prioritize service calls appropriately and adhere to Mayo policy and procedure. The technician must adhere to rules, regulations, and policies regarding radiation safety, stored energy safety, and contingency plans in the event of equipment failure. They must also carefully monitor the potential for radiation exposure and work to eliminate unnecessary exposure. They must have advanced analytical skills and be able to solve very complex technical issues in a timely manner.

Service calls are communicated to the technician through HTM Leadership, HTM Support Specialists, or a CMMS dashboard. Emergent calls directly from the customer often require a rapid response time. On-call, overtime, and non-standard shifts will be required, as well as travel to other Mayo Clinic sites and applicable vendor training. The technician must be committed to continuously improving their knowledge to develop a mastery of increasingly complex equipment and to support the mission of Mayo Clinic.

A Technician III will have a mastery of imaging repair principles, can demonstrate success in the most complex of imaging repairs, and will often work with and share knowledge with less experienced technicians.

Qualifications

Bachelor’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, or Engineering (mechanical/computer/electronics) and 3 years of related experience; or an Associate’s degree in Biomedical Electronics/Healthcare Technology Management, Electronics, Mechatronics, Engineering (mechanical/computer/electronics), or technical discipline and 5 years of related experience; or U.S. Military training in biomedical electronics, mechatronics, or engineering (mechanical/computer/electronics) and 5 years of related experience. Related experience includes role‑relevant equipment repair with a demonstrated increase in responsibility and exposure to highest complexity equipment and must include at least 3 years of maintaining imaging or x‑ray systems.

Preferred Qualifications and Experience include:

• AAMI ACI Certification: AAMI-CBAT, CBET, CRES, CHTM, CISS, CCEACCE-HTCC, CCE
• Vendor training on relevant equipment
• Knowledge of safe work practices around biological, chemical, radiation and energy hazards
• Familiarity with test and QA tools/software needed to perform medical equipment maintenance
• Knowledge of mathematics, physics, chemistry, anatomy, physiology, biology, and medical terminology

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Exemption Status

Nonexempt

Compensation Detail

$39.69 - $55.58 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday; 8:00 - 4:30. Shifts vary based on equipment availability. Flexible schedule, with rotating on call schedule.

Weekend Schedule

Occasional work on weekends and holidays.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the EOE is the Law. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.