HSMx Service Desk Supply Management Support Specialist

ManpowerGroup Global, Inc.; Madison (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Weekly Pay

401(k) Plus Match

Job summary

ManpowerGroup is seeking a HSMx Service Desk Supply Management Support Specialist to support hotel operations and procurement teams in the supply chain space. The role emphasizes strong communication, problem-solving, and proactive initiative.

Primary responsibilities include handling high-volume inquiries, supplier support, and procurement guidance, with reporting via Salesforce and Teams. This is an on-site role in McLean, VA offering weekly pay and comprehensive benefits post-waiting period.

Qualifications

• HS diploma or GED required.
• At least 2 years of customer service experience.
• At least 1 year in hospitality, procurement, or supply chain operations.

Responsibilities

• Manage a high volume of email inquiries related to supply chain and procurement support.
• Handle supplier and purchasing support calls professionally and efficiently.
• Assist hotel leaders with procurement guidance and supply chain solutions.
• Identify trends and recommend process improvements to enhance operational efficiency.
• Track activities and generate reports using Salesforce and Microsoft Teams.

Skills

Communication

Problem solving

Proactive attitude

Education

High School Diploma or GED

Tools

Salesforce

Microsoft Teams

Microsoft Office

Job description

Our client, a leading organization in the hospitality industry, is seeking a HSMx Service Desk Supply Management Support Specialist to join their team. As a HSMx Service Desk Supply Management Support Specialist, you will be part of the Supply Chain Support Department supporting hotel operations and procurement teams. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title: HSMx Service Desk Supply Management Support Specialist

Location: McLean, VA

Pay Range: $28.00 per hour

What's the Job?

• Manage a high volume of email inquiries related to supply chain and procurement support.
• Handle supplier and purchasing support calls professionally and efficiently.
• Assist hotel leaders with procurement guidance and supply chain solutions.
• Identify trends and recommend process improvements to enhance operational efficiency.
• Track activities and generate reports using Salesforce and Microsoft Teams.

What's Needed?

• High School Diploma or GED.
• At least 2 years of customer service experience.
• Minimum of 1 year of experience in hospitality, procurement, or supply chain operations.
• Proficiency in Microsoft Office applications.
• Excellent written and verbal communication skills.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Engage in meaningful work supporting hotel operations and supply chain management.
• Develop valuable skills in procurement and customer service.
• Collaborate with a diverse team of professionals.
• Potential for career growth within the organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.