HSC Branch Manager

USA MOT Motion Industries, Inc.; Nashville (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Job summary

Motion Industries, Inc. is seeking a Manager, Solutions Center to lead the sales support team at our location, ensuring premier customer service and alignment with sales goals.

The role partners with outside sales to develop and grow the business and to optimize inventory turns. The ideal candidate will have a bachelor's degree with 3–5 years of related experience, strong Microsoft Office skills, and a track record in leadership and process improvement.

Qualifications

• Bachelor's degree and 3–5 years of related experience or equivalent combination.
• Ability to train and effectively build a team; meet deadlines and manage time.
• Knowledge of hoses and thread configurations; hydraulic knowledge a plus; Epicor P21 experience a plus.
• Bilingual in English/Spanish a plus.

Responsibilities

• Supervises, hires, trains, and disciplines the sales support team at the location.
• Assists in servicing customers with product knowledge and customer service focus.
• Collaborates with outside sales to grow the business and share knowledge.
• Analyzes inventory for opportunities to increase turns and grow sales.
• Sets goals and tracks measures across the team and maintains audit and inventory performance.
• Ensures safety guidelines are followed and maintains relationships with internal managers.

Skills

Microsoft Office

Team leadership

Time management

Mechanical aptitude

Industrial sales

Work ethic

Hoses configurations

Epicor P21

Hydraulics knowledge

Bilingual (EN/ES)

Education

Bachelor's degree

Job description

Manager, Solutions Center

Under general supervision, the Solutions Center Manager is responsible for leading the sales support team with their assigned location to support their customers and help achieve defined sales goals. This role requires handling the administrative services of sales and acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

Supervises, hires, trains, and disciplines the sales support team with the location. Assists in servicing customers through familiarity and knowledge of products. Ensures customer service is a focal point of every interaction. Hires, builds, trains, and evaluates the team, as well as driving accountability. Works closely with the outside sales group to develop and grow the business. Works with other managers to share knowledge, identify best practices, and cultivate opportunities to grow. Analyzes inventory for opportunities to increase turns and grow sales. Prioritizes tasks, coordinates workflow, and shifts resources as necessary to support customers. Identifies training needs of the team and coordinate as necessary. Sets goals and tracks measures across the team. Maintains audit and inventory performance at location. Monitors and identifies opportunities to improve financial performance. Implements and ensures all safety guidelines are followed. Maintains key relationships with other internal managers. Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and three (3) to five (5) years of related experience or equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Proficient in Microsoft Office. Ability to train and effectively build a team. Meet deadlines and manage time effectively. Mechanical/technical aptitude. Industrial sales experience a plus. Exemplary work ethic and decision-making ability. Knowledge of different hoses and thread configurations a plus. Epicore P21 experience. Basic hydraulic knowledge a plus. Bilingual (English/Spanish) a plus.

PHYSICAL DEMANDS

LICENSES & CERTIFICATIONS: None required.

SUPERVISORY RESPONSIBILITY

0-5 Direct Reports 5-10 Direct Reports

BUDGET RESPONSIBILITY

No

COMPANY INFORMATION

• Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

DISCLAIMER

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required.

Management retains the right to add or modify duties at any time.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.