HRO Program Coordinator - Social Work & Patient Safety

U.S. Department of Veterans Affairs; Richmond (VA); On-site; USD 127,000 - 165,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Childcare subsidy

Federal retirement plan

Federal health insurance

Job summary

The U.S. Department of Veterans Affairs is seeking a High Reliability Specialist program manager for HRO activities across the Central Virginia VA Health Care System.

You will coordinate planning, implementing, and sustaining HRO initiatives to enhance quality, safety, and Veteran-centered care. You will lead development of policies, procedures, and education programs, acting as a subject matter expert in HRO and patient safety, while analyzing performance trends to guide system-wide improvement

Qualifications

• Education must be from accredited institutions; foreign degrees require a foreign equivalency certificate.

Responsibilities

• Develop and implement HRO-related policies, procedures, and educational programs.
• Lead performance improvement strategies aligned with VHA and patient safety guidance.
• Serve as the facility subject matter expert on HRO, patient safety, and organizational reliability.
• Evaluate performance trends and lead system-wide sustainment of best practices.

Job description

The U.S. Department of Veterans Affairs is seeking a High Reliability Specialist program manager for HRO activities across the Central Virginia VA Health Care System.

You will coordinate planning, implementing, and sustaining HRO initiatives to enhance quality, safety, and Veteran-centered care. You will lead development of policies, procedures, and education programs, acting as a subject matter expert in HRO and patient safety, while analyzing performance trends to guide system-wide improvement