Program Director, High Reliability & Safety for Hospitals

Johns Hopkins Medicine; Washington, Northern (District of Columbia, KY); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement Savings Plan with employer

Generous Paid Time Off and Holidays

Tuition assistance for employee and a*

Health and wellness programs

Job summary

Johns Hopkins Medicine is seeking a Program Director for High Reliability Organization (HRO) to lead strategic initiatives across Sibley Memorial Hospital and Suburban Hospital within the NCR. You will design and monitor comprehensive project plans, drive safety culture, and coordinate with senior leaders to advance organizational reliability.

The role requires 10+ years in healthcare project management with HRO expertise, and advanced certifications in patient safety or quality; a Master’s

Qualifications

• Bachelor's degree in healthcare administration, public health, nursing, organizational leadership or related field.
• 10+ years’ experience in project management within a healthcare or hospital setting with expertise in High Reliability Organization principles and culture transformation.
• Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), Lean, Six Sigma, or related certification preferred.
• Experience leading enterprise-wide quality, patient safety, culture, or HRO initiatives, working with executive and physician leadership, managing multidisciplinary teams, committees, and large-scale organizational change efforts (preferably in acute care hospital environments).

Responsibilities

• Develop, implement, and monitor comprehensive project plans for High Reliability Organization (HRO) initiatives, including scope, schedule, and resource allocation, to ensure successful project delivery.
• Provide leadership and coordination for National Capital Region (NCR)-wide HRO initiatives designed to strengthen safety culture, improve patient outcomes, reduce harm events, enhance workforce engagement, and advance organizational reliability.
• Support achievement of quality, safety, patient experience, workforce, and operational performance goals.
• Advise leaders of other Johns Hopkins’ entities who are developing and deploying HRO tactics outside of the NCR to support their success and to align tactics across the organization.
• Communicate extremely effectively with all stakeholders, including senior leadership, physicians, managers and frontline staff.
• Lead multidisciplinary teams, committees, workgroups, and Safety Coach networks.

Skills

Leadership

Stakeholder communication

Project management

Change management

Quality improvement

Education

Bachelor's degree in healthcare administration/public health/related field

Master's degree preferred

Job description

Johns Hopkins Medicine is seeking a Program Director for High Reliability Organization (HRO) to lead strategic initiatives across Sibley Memorial Hospital and Suburban Hospital within the NCR. You will design and monitor comprehensive project plans, drive safety culture, and coordinate with senior leaders to advance organizational reliability.

The role requires 10+ years in healthcare project management with HRO expertise, and advanced certifications in patient safety or quality; a Master’s