HRIS Support & Configuration Specialist

Simmons Foods, Inc.; Rogers (AR); On-site; USD 60,000 - 85,000; Full time

Job summary

Simmons Foods, Inc. is seeking an HRIS Administrator to lead day-to-day HRIS configuration and maintenance, supporting HR, Payroll, and Timekeeping teams. You will own routine changes and collaborate with the System Administrator on complex configurations, integrations, and system design.

This role emphasizes Tier 1 support, documentation, testing, data integrity, and compliance, with strong focus on security, access, and accurate reporting across HR systems.

Qualifications

• 2–4 years of experience supporting HRIS or payroll systems.
• Hands-on experience with HRIS configuration or system maintenance (tables, security, workflows, reporting).
• HRIS certification or willingness to complete UKG training within the first year.
• Strong customer service and communication skills; ability to explain system issues to non‑technical users.

Responsibilities

• Serve as Tier 1 support for HRIS applications and triage tickets.
• Perform employee record corrections and mass updates using approved tools and templates.
• Document support tickets, resolutions, and recurring issues; maintain knowledge base and training materials.
• Maintain routine system setup such as job codes, locations, org levels, supervisor assignments, and validation tables.
• Manage user access, role assignments, and security permissions; update workflow approvers and notifications.
• Support testing and validation of HRIS releases, updates, and patches; assist with audits and compliance reporting.
• Participate in change management practices and ensure proper documentation of changes.

Skills

Customer service

Communication

Analytical problem solving

Documentation

Change management

Prioritization

Education

Associate or bachelor’s degree in business, HR, IT, or related field

Tools

ServiceNow

Jira

Excel

Job description

Simmons Foods, Inc. is seeking an HRIS Administrator to lead day-to-day HRIS configuration and maintenance, supporting HR, Payroll, and Timekeeping teams. You will own routine changes and collaborate with the System Administrator on complex configurations, integrations, and system design.

This role emphasizes Tier 1 support, documentation, testing, data integrity, and compliance, with strong focus on security, access, and accurate reporting across HR systems.