HRIS Manager #006090

University of North Carolina Asheville; Asheville (NC); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Dental, vision and health insurance

Retirement plan contributions

Tuition waivers for staff

On-campus recreation center access

Paid holidays

Job summary

UNC Asheville is seeking an HRIS Manager who will serve as the subject matter expert for HR systems and technologies, partnering with IT and campus stakeholders to optimize the ERP and related HR applications.

You will lead HRIS operations, manage staff, configure and maintain systems, ensure data integrity, and deliver reporting and analytics to support institutional people strategies.

Qualifications

• Bachelor’s degree in IT, HR, Business Systems or related field and 3 years’ experience in information systems or HRIS.
• Strong analytical and troubleshooting skills with enterprise systems and data management.
• Experience with HRIS administration and HR processes/data structures.

Responsibilities

• Lead HRIS operations, configuration, maintenance, and advanced issue resolution.
• Collaborate with IT and campus stakeholders to optimize ERP and HR applications.
• Ensure data integrity, reporting, analytics, and system integrations meet needs.

Skills

HRIS administration

ERP systems

SQL

data management

problem solving

communication

Education

Bachelor's degree in IT/HR/Business Systems

Master's degree (preferred)

Tools

Banner HR

TOAD for Oracle

SSO

Google Workspace

Job description

Position Summary

The Human Resources Information Systems Manager (HRIS) serves as the University’s subject matter expert for all HR systems and technologies. This role partners closely with IT and University stakeholders to implement, support, and optimize the ERP system and related HR applications, ensuring effective system architecture, reliable integrations, and advanced technical troubleshooting across platforms. The Manager oversees HRIS operations and staff involved in the selection, development, testing, implementation, maintenance, and administration of HR technology solutions. As a key member of the Office of Human Resources, the HRIS Manager reports directly to the CHRO and functions as the primary technical point of contact for HR systems. Responsibilities include daily system support, configuration, maintenance, advanced issue resolution, and collaboration with multiple functional areas to support institutional people strategies. The Manager leads technical projects and enhancements, ensuring that reporting, analytics, and data integrity solutions meet the operational and strategic needs of UNC Asheville. Through deep knowledge of HR systems, processes, and trends, the position applies sound judgment and discretion to develop and implement solutions that improve productivity, efficiency, and HR service delivery.

Required Qualifications

Bachelor’s degree in Information Technology, Human Resources, Business Systems or related field. Three years of progressively responsible experience supporting information systems, HRIS platforms, or related technical functions. Demonstrated technical proficiency with enterprise systems and data management. Strong analytical and problem‑solving skills with the ability to collaborate across functional areas. Experience with HRIS administration and foundational knowledge of HR processes and data structures.

Preferred Qualifications

• Master’s Degree in Information Technology, Information Systems, Human Resources or a related field.
• 5‑7 years experience in system administration or enterprise application management, preferably in HR information systems.
• 3+ years of experience implementing, configuring, or supporting ERP systems such as Banner HR.
• Experience with additional HR technologies (e.g., recruiting systems, learning management systems, and performance management systems).
• Advanced data analysis and reporting capabilities, including experience with SQL, report writing, data extraction, data validation, and troubleshooting system/interface logic.
• Proficiency with technologies commonly used in enterprise environments, such as TOAD for Oracle, Single Sign-On (SSO), document management systems, electronic forms, workflow tools, and Google Workspace Administration, and an understanding of how tools integrate with HR applications.
• Experience diagnosing and resolving technical integration issues across enterprise systems, vendor interfaces, and automated data feeds.
• Demonstrated ability to lead or support system initiatives, process improvements, and policy workflow enhancements.
• Strong organizational and multi‑tasking abilities, with a track record of successfully meeting deadlines in a challenging environment.
• Commitment to ethical stewardship of confidential and sensitive information.
• Strong customer service orientation and ability to support end users with varying levels of technical proficiency.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools.

Key Skills & Abilities

• Exceptional verbal and written communication skills, with the ability to convey information clearly and professionally.
• Strong attention to detail and accuracy, ensuring high‑quality work and reliable data stewardship.
• Ability to anticipate HR and organizational HRIS needs, translate business requirements into effective system configurations, and recommend solutions that enhance HR processes and efficiencies.
• Demonstrated analytical and critical thinking skills, using a diagnostic approach to identify root causes and resolve complex system issues.
• Solid understanding of software development and support methodologies, including working knowledge of relational databases and complex data structures.
• Ability to develop, document, and maintain test plans, test scripts, and validation processes for system implementations, upgrades, and patches.
• Proven ability to explain technically complex concepts in a clear, accessible manner to both technical and non‑technical audiences.
• Strong organizational and problem‑solving skills, with the ability to manage multiple priorities in a dynamic environment.
• Ability to provide leadership and collaboration within a team‑oriented environment, fostering positive working relationships across departments.
• Strong functional knowledge of HR operations, including HR, benefits, payroll, and recruiting workflows.

Benefits

Employees receive a comprehensive benefits package including dental, vision and health insurance plans (eligibility begins the month after hire), retirement plan contributions, optional disability plans, tuition waivers for up to three courses per academic year, group exercise classes, free access to the campus recreation center, vaccine shots on campus, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave, paid parental leave after 12 months, and accrued vacation and sick leave for staff and 12‑month faculty working at least half of the working days of their first month.

Application Instructions

All applications must be submitted online. Please include a cover letter and resume. For further inquiries, contact Search Chair Deborah Shivers at [e-mail].

UNC Asheville uses E‑Verify to confirm employment eligibility. Proper documentation of identity and employability is required at the time of employment. For more information on E‑Verify, visit www.dhs.gov/E-Verify.