HR Project Manager

North Carolina State University; Raleigh (NC); Hybrid; USD 85,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Accident Plan

Paid Time Off and Other Leave Programs

12 Holidays Each Year

Tuition and Academic Assistance

Childcare benefits

Wellness & Recreation Membership

Wellness Programs

Job summary

North Carolina State University in Raleigh, NC seeks an HR Project Manager within the HRIMA unit to lead cross‑functional HR initiatives, bridging HR, campus partners, and IT to deliver timely, compliant solutions. The role combines project facilitation, strategic insight, and data governance to optimize HR processes with a hybrid work environment and core business hours.

Requires strong communication, relationship building, and the ability to translate regulations into practical system changes,

Qualifications

• Minimum of three years HR, business operations, or IT experience, or five years with undergrad degree.
• Ability to navigate decentralized structures and drive project accountability.
• Experience mapping business processes and eliciting requirements.
• Translate regulations into functional requirements and end‑user needs.
• Experience with ServiceNow HRSD and Agile/Scrum preferred.

Responsibilities

• Facilitate cross‑functional process and project teams with consultative guidance.
• Coordinate with UHR, campus divisions, and IT partners to resolve blockers and maintain momentum.
• Lead discovery and alignment sessions to define current workflows and future direction.
• Translate legislative changes into functional requirements and automated logic.
• Oversee system optimization and coordinate UAT with IT partners.

Skills

Project management

Cross-functional collaboration

Requirements elicitation

Communication

Relationship building

Education

Bachelor's degree or higher

Tools

ServiceNow HRSD

Agile / Scrum

Process mapping tools

Job description

Posting Information

Posting Number: PG194838EP

Internal Recruitment: No

Working Title: HR Project Manager

Anticipated Hiring Range: $85,000 - $93,000

Work Schedule: Core Business Hours: Monday - Friday, 8:00 am - 5:00 pm; flexible schedule and hybrid work environment are available.

Job Location: Raleigh, North Carolina

Department: UHR - Information Management & Analytics

About the Department

The Human Resources Information Management and Analytics (HRIMA) unit serves as the central information center for University HR, operating as a consultative, technology‑adjacent partner to the campus community. The unit prioritizes process‑first design, structured governance through a centralized Project Management Office (PMO), and collaborative data stewardship to ensure employee data is accurate, secure, and reliable throughout its lifecycle. Through active project facilitation and strategic alignment, HRIMA focuses on evaluating and optimizing business workflows, building campus data literacy, and providing practical, actionable insights. By turning complex operational processes into smart, dynamic business rules, the unit ensures that technology effectively serves our people, breaks down operational silos, and supports the broader talent strategies of the university.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well‑being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work‑life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part‑Time or Full‑Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

The HR Project Manager, housed within the HR Information Management & Analytics (HRIMA) unit, serves as a consultative advisor and facilitator for cross‑functional HR projects, supporting the planning, scoping, and implementation of technical and non‑technical initiatives. This role connects HR, campus partners, and the Office of Information Technology to clarify business needs, establish project goals and timelines, and advance projects from concept to completion.

You will bring people, processes, and technology together to make HR operations more efficient and effective. By evaluating workflows, identifying opportunities for improvement, and translating policy and regulatory changes into clear business requirements, you will help teams navigate complexity and turn ideas into practical solutions. Your ability to build relationships, communicate clearly, and remove roadblocks will be key to delivering HR processes and technology that meet university needs and support compliance.

Key responsibilities fall within the following functional areas.

Project Facilitation & Consultative Advising

• Facilitate cross‑functional process and project teams by providing consultative guidance that helps campus partners navigate process improvements, technical enhancements, and system configurations.
• Connect UHR, campus divisions, and Enterprise Application System/Office of Information Technology partners to identify systemic and technical barriers, coordinate resolution, and maintain momentum on shared priorities.
• Guide discovery and alignment sessions with campus partners to understand current‑state workflows, assess institutional and localized business needs, and establish clear direction for cross‑functional project delivery.

Strategic Insight & Workflow Optimization

• Translate complex legislative changes, Federal and State requirements, and UNC System Office mandates into functional requirements and automated system logic that support accurate, sustainable technical solutions.
• Partner with university leadership and process teams to evaluate and improve business processes and technology, increasing efficiency, strengthening service delivery, and reducing unnecessary rework across the organization.

Employee Data Governance & Quality Assurance

• Provide leadership and guidance for HR technology business rules, security parameters, and data definition standards to promote consistent, reliable, and well‑governed employee data.
• Serve as a subject matter expert on the alignment of HR technology functionality with university policies, regulations, rules, and applicable regulatory requirements, helping ensure system behavior supports institutional standards.

Operational Excellence & Support

• Oversee complex operational troubleshooting and system optimization for core HR processes. Act as the point of escalation for complex functional issues before they are moved to OIT.
• Partner with OIT/EAS throughout User Acceptance Testing (UAT) and post‑implementation reviews to validate business requirements, assess system functionality, and ensure technology solutions deliver the intended operational outcomes.

We are looking for someone who can build relationships, navigate complexity, and turn ideas into practical solutions that move HR initiatives forward. If you are a collaborative problem‑solver who enjoys bringing people, processes, and technology together to make complex work more manageable, we invite you to apply.

Other Responsibilities

In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Qualifications

Minimum Education and Experience

This position requires a relevant post‑Baccalaureate degree with a minimum of three (3) years of relevant Human Resource, Business Operations, or Information Technology experience, or a relevant undergraduate degree with a minimum of five (5) years of relevant experience as a substitute for the advanced degree (All degrees must be from appropriately accredited institutions).

Other Required Qualifications

• Proven ability to navigate decentralized institutional structures, build consensus, and drive project accountability across diverse stakeholder groups.
• Demonstrated proficiency in business process mapping, requirements elicitation, and project lifecycle management frameworks.
• Exceptional ability to pivot standard "technical support" conversations toward high‑level business logic and end‑user experience discussions.

Preferred Qualifications

• Experience working with ServiceNow HR Service Delivery (HRSD) or similar HR service management platforms.
• 4-5 years experience leading or coordinating projects using Agile, Scrum, or other structured project management methodologies.
• 2-3 yrs. experience in process improvement & change management
• Proven ability to manage competing priorities, coordinate multiple initiatives, and maintain attention to detail and quality in a fast‑paced, dynamic environment.
• Demonstrated ability to provide clear guidance, facilitate collaboration, and communicate effectively with diverse stakeholders.
• Project Management, Process Improvement, Change Management, or related professional certifications.

Required License(s) or Certification(s)

N/A

Valid NC Driver's License required

No

Commercial Driver's License required

No

Recruitment Dates

Job Open Date: 08/31/2026

Anticipated Close Date: 9/15/2026; if posting is still active we are accepting and reviewing applications.

Position Details

Position Number: 00109647

Position Type: EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event

Department ID: 480201 - UHR - Information Management & Analytics

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.