HRIS Coordinator & Data Specialist (Hybrid)

Keolis North America Inc.; Boston (MA); Hybrid; USD 53,000 - 63,000; Full time

Benefits offered by this job

401(k) match program

Competitive benefits

Job summary

Keolis North America Inc. is seeking an HRIS Support Associate to manage HRIS inquiries, maintain employee records, and assist with onboarding. The role combines clerical support with data integrity responsibilities within a hybrid office environment.

Your responsibilities include troubleshooting routine HRIS issues, coordinating training, and ensuring confidentiality across all HR data. A strong eye for detail and solid Excel skills help you succeed in a fast-paced team setting.

Qualifications

• 1-2 years in HR, HRIS, or related administrative or clerical work.
• Experience handling confidential employee data and high-volume requests.
• Strong understanding of HR processes, data accuracy, confidentiality.
• Familiarity with HRIS software such as UKG and ServiceNow.

Responsibilities

• Manage HRIS inquiries via the shared mailbox and escalate as needed.
• Provide clerical and admin support to the HRIS team including documentation.
• Assist with data entry and maintenance of employee records in HRIS.
• Support with system upgrades and basic troubleshooting.
• Assist onboarding and training for HRIS users.
• Maintain confidentiality and comply with data protection regulations.

Skills

HR data entry

HRIS experience

Confidential data handling

Microsoft Excel

Customer service

Communication

Attention to detail

Adaptability

Education

Associate degree in HR/Administration

Tools

UKG HRIS

ServiceNow

Job description

Keolis North America Inc. is seeking an HRIS Support Associate to manage HRIS inquiries, maintain employee records, and assist with onboarding. The role combines clerical support with data integrity responsibilities within a hybrid office environment.

Your responsibilities include troubleshooting routine HRIS issues, coordinating training, and ensuring confidentiality across all HR data. A strong eye for detail and solid Excel skills help you succeed in a fast-paced team setting.