HR Technical Writer

Sun Technologies; Orlando (FL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance in compliance with 7

401(k)

Sick leave in compliance with laws

Job summary

Sun Technologies is seeking an experienced Technical Writer to support HR documentation, including SOPs, process maps, and workflow guides. You will translate complex compliance and policy language into clear, actionable resources for employees, collaborating with HR SMEs across domains.

You will manage documentation with strict version control, build centralized repositories, and produce training materials and job aids to ensure consistency and audit-ready governance.

Qualifications

• 3–5 years of technical writing, process analysis and editing documentation experience.
• Experience authoring SOPs, process maps, and workflow documentation.
• Ability to translate complex policies into clear, actionable resources.

Responsibilities

• Interview HR SMEs to capture technical and process data.
• Analyze HR workflows to identify inefficiencies and suggest improvements.
• Author SOPs, compliance frameworks, manuals, and templates with version control.
• Design job aids and flowcharts to simplify operations.
• Build and manage centralized HR documentation repositories with proper access.
• Translate legal and policy language into clear instructions for employees.
• Track items, timelines, and deliverables from draft to approval.
• Ensure published docs align with compliance and audit requirements.

Skills

Structured authoring

Information mapping

Document lifecycle management

Version control

Technical writing

Editing

Attention to detail

Clear communication

Education

Bachelor's degree in English, Technical Communication, Human Resources, Business Administration, Journalism or a related field

Tools

SharePoint

Lucidchart

Microsoft Visio

Adobe Acrobat

HTML

Microsoft Office

Job description

: Adobe , Editing , Human Resource , SOP , Technical Writing

Location

• : Orlando
• , Florida

Duration

: Expected 12 month contract with possible extension

Job Description

Pay Rate: $33.83/hr, the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits

• Medical Insurance in compliance with the ACA
• 401(k)
• Sick leave in compliance with applicable state, federal, and local laws

Job Description

This role will support standardization, creation, and governance of core HR documentation, including Standard Operating Procedures (SOPs), process maps, and user-friendly workflow guides. Develop training literature, end-to-end process and procedural documentation, reference guides, job aids/guides, presentations, visual micro learning aids etc. This role will partner closely with HR Subject Matter Experts across domains to translate complex compliance, legal, and operational policies into clear, actionable resources.

Primary Responsibilities

• Conduct structured interviews with HR Subject Matter Experts (SMEs) including HRIS, Employee Relations, and Talent Acquisition to capture accurate technical and process data.
• Analyze HR workflows to identify operational inefficiencies and propose documentation-based improvements.
• Author comprehensive HR SOPs, compliance frameworks, training manuals, and structured templates using strict version control.
• Design actionable job aids, cross-functional flowcharts, and process maps to visually simplify complex operations.
• Build and manage centralized HR documentation repositories, configuring site navigation, document libraries, and access permissions.
• Translate complex legal, regulatory compliance, and policy language into clear, user-friendly instructions for employees.
• Track documentation action items, development timelines, and multi-team deliverables from draft to final approval.
• Align all published documentation with rigorous corporate compliance, internal audit, and quality control benchmarks.

Skills Required

• Deep understanding of structured authoring, information mapping, document lifecycle management, and version control principles.
• Excellent writing, editing, and communication skills with strong attention to detail.
• Ability to:
• Structure information logically, translate dense, highly complex legal or technical jargon into plain, user-friendly instructions
• Build SharePoint document libraries designing navigation paths, managing document libraries, and setting user access levels.
• Communicate effectively across all settings, actively listens, and encourages open expression of multiple viewpoints.
• Skilled in:
• Conducting structured interviews, extracting technical data from busy experts, and asking targeted clarifying questions
• Template creation and use of industry-standard style guides
• Knowledge and usage of:

o Graphic Software Applications and workflow tools (i.e. Lucidchart, Microsoft Visio, Adobe Acrobat, HTML, etc.)

o Microsoft Office Suite (Word, Excel, Outlook, etc.) and use standard office equipment (telephone, computer, copier, etc.)

• Knowledge of:

o HR domains, tasks and functions

o Employment laws, labor standards, and corporate audit requirements to ensure documentation compliance.

• Maintains strict organization through checklists and schedules to consistently deliver high-quality work that requires minimal checking.
• Learns quickly, embraces new challenges, and demonstrates intellectual curiosity to provide innovative solutions and make sound, analytical decisions.
• Anticipates customer needs, delivers solutions aligned with expectations, and maintains a proactive, positive attitude in all circumstances.
• Manages tasks efficiently using limited resources, leverages internal knowledge, and strictly follows policies, practices, and safety procedures.

Experience Required

• Minimum of 3-5 years of technical writing, process analysis and editing documentation experience to specifically include: authoring Standard Operating Procedures (SOPs), process maps, and workflow documentation.

Education Required

• Bachelor’s degree in English, Technical Communication, Human Resources, Business Administration, Journalism or a related field of study