HR Systems Analyst

Early Warning (Zelle); Scottsdale (AZ); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Early Warning seeks an experienced Workday specialist to provide functional support across HR processes including configuration, testing, reporting, and enhancements. The role partners with HR stakeholders and technology teams to translate business needs into effective Workday solutions while maintaining data integrity and system reliability.

The position manages Workday assignments independently, lead enhancements, and escalate complex issues requiring specialized expertise.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• Typically has 5 years of experience or portfolio consistent with experience.
• Workday experience across HR processes including HCM, Payroll, Benefits, and Talent.

Responsibilities

• Provide day-to-day Workday functional support and troubleshooting.
• Configure, test, and implement approved Workday changes in HR processes.
• Create and maintain Workday reports, dashboards, and calculated fields for decision-making.
• Collaborate with HR and technology partners to translate requirements into Workday solutions.

Skills

Workday

HR processes

Root cause analysis

Reporting

Dashboards

Education

Bachelor's degree

Tools

Workday

Job description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position provides functional Workday expertise and support across assigned HR processes, including business process configuration, system maintenance and troubleshooting, testing, reporting, recurring processes, and functional enhancements. The role partners with HR team stakeholders and technology partners to understand business needs, translate requirements into effective Workday solutions, maintain data integrity, and improve the reliability and efficiency of HR processes.

The position independently manages functional assignments within supported Workday areas, solves complex system and process issues using established practices and informed judgment, and serves as a resource to stakeholders and colleagues. The role may lead defined Workday enhancements or small to medium-sized functional initiatives and escalates matters requiring specialized technical expertise, significant cross-functional design decisions, or broader system strategy.

Essential Functions

• Provide day-to-day functional support for Workday, independent troubleshooting system and business process issues, performing root-cause analysis, developing solutions, and coordinating escalation of issues requiring specialized technical expertise or broader design decisions.
• Configure, test, validate, and implement approved Workday business process and functional changes within assigned areas, which may include HCM, Payroll, Benefits, Performance, Compensation, Recruiting, and other supported processes.
• Support recurring and annual HR processes, including open enrollment, performance, compensation, payroll, and other scheduled cycles, with responsibility for assigned configuration, validation, testing, issue resolution, and implementation activities.
• Partner with HR team stakeholders to gather, analyze, and document business requirements; translate business needs into Workday business processes, reports, dashboards, calculated fields, or configuration solutions within assigned functional scope.
• Evaluate functional requirements and existing processes, identify dependencies and downstream impacts, and recommend solutions that balance business needs, system capabilities, data integrity, and established standards.
• Create and maintain Workday reports, calculated fields, dashboards, and related analytics to support business, operational, audit, and decision-making needs.
• Monitor system and data integrity through regular audits and analysis of transactions and activity; investigate identified issues, determine root causes, and implement or coordinate approved corrective actions.
• Participate in Workday release management activities by evaluating relevant functionality, assessing potential business impact, conducting functional and regression testing, documenting results, and supporting implementation of approved changes.
• Identify opportunities to improve business processes, Workday functionality, data quality, controls, and the employee or manager experience; develop recommendations and implement approved improvements within assigned scope.
• Lead or contribute to defined Workday enhancements and small to medium-sized functional initiatives, including requirements gathering, configuration, testing, documentation, stakeholder coordination, and implementation.
• Develop and maintain user procedures, functional documentation, testing materials, configuration documentation, and work instructions for supported processes and functionality.
• Provide functional guidance to end users, HR team stakeholders, and colleagues on Workday processes, reporting, and system functionality; serve as a resource for colleagues with less experience within areas of demonstrated expertise.
• Collaborate with HR team members, technology partners, vendors, and other stakeholders to resolve functional issues, manage dependencies, and deliver Workday solutions aligned with business requirements.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

Education and/or experience typically obtained through completion of a bachelor's degree or equivalent relevant work experience. Typically has 5 years of experience or demonstrated portfolio consistent with exper