HR Support Specialist

Great Escape Parks; Paradise Beach (NY); On-site; USD 28,800 - 35,200; Full time

Benefits offered by this job

Paid training

Advancement opportunities

Year-round job opportunities

Job summary

Great Escape Parks is seeking an HR Support Specialist for the Seasonal HR office. This role is crucial as it focuses on attendance compliance, labor-law training, and employee issue resolution while supporting shuttle coordination and wardrobe functions.

The ideal candidate must be over 18, have office experience, and possess excellent communication and organizational skills. Enjoy working in a vibrant team environment while having a positive impact on employee experiences.

Qualifications

• Must be 18 or over.
• Background in high volume office experience preferred.
• Must possess a valid driver's license.

Responsibilities

• Maintain and monitor Park Administration Labor and Employee Tracking System.
• Facilitates immediate corrective action for attendance infractions.
• Investigate and resolve Team Member issues and concerns.

Skills

Attention to detail

Strong communication skills

Initiative

Teamwork skills

Tools

Microsoft Office

Job description

Summary

The HR Support Specialist supports the Seasonal HR office for the Theme Park and focuses on attendance compliance, labor‑law training/compliance, employee issue resolution, and office operations, with additional responsibilities in shuttle coordination and wardrobe support. This is a great position for anyone who enjoyes support roles and making a difference with employees!

What You Will Be Doing

• Maintain and monitor Park Administration Labor and Employee Tracking System
• Overseeing the redemption of Team Member prizes and incentive programs
• Assists Park Leadership with coaching, counseling and documentation
• Complete register transactions for HR store items and rent collection for international housing students.

How You Will Do It

• Facilitates immediate corrective action for attendance infractions
• Responsible for Child Labor law training, monitoring and compliance
• Investigate and resolve Team Member issues and concerns
• Enforce all Grooming and Guest First Standards while tracking and monitoring statistics
• Oversee the daily operation of Team Services Office to include file maintenance, incoming phone calls, and data entry
• Complete standardized reports on labor spend, scheduling and staffing on a regular basis
• Track, and follow-up all compliance issues regarding labor standards and company policies
• Responsible for the proper filing and organization of forms and paperwork
• Drive the HR shuttle van for overflow parking and pickup/drop offs as needed
• Assist in Wardrobe department as needed to create name tags, print ID badges, issue uniforms, wash and fold laundry

What You Will Need

• Must be 18 or over
• Background in high volume office experience preferred
• Strong sense of initiative, attention to detail and organizational skills
• Excellent verbal and written communication skills, with demonstrated ability to coach individuals
• Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude
• Strong teamwork skills and ability to work productively across various departments
• Strong work ethic with the ability to work well under pressure and multi-task
• Strong ethics and ability to handle confidential matters
• Computer proficiency in Microsoft Office Products with emphasis on Excel
• Flexible schedule required including nights, weekends, and holidays.
• Must possess a valid driver's license

Why work with us?

• Pay Rate: $16.00
• Paid training
• Advancement opportunities
• Overtime pay eligible after 40 hours
• Year-round job opportunities
• Exclusive employee parties and events for you and your family