HR Specialist

Mister Car Wash; Tucson (AZ); On-site; USD 42,000 - 63,000; Full time

Job summary

Mister Car Wash, Inc. is seeking an HR Specialist to join our Headquarters team in Tucson, AZ. The role provides HR administrative support, assists with employee experience initiatives, and helps answer HR-related questions on the HR Helpline.

Key responsibilities include handling HR helpline calls, assisting with unemployment insurance, compliance audits, and supporting payroll and talent acquisition activities. Strong organizational skills and confidentiality are essential.

Qualifications

• Excellent communication and confidentiality
• Ability to work in a fast-paced, high-volume environment
• Team player, adaptable to project work across HR functions
• Strong organizational skills and attention to detail

Responsibilities

• Answer and respond to the HR Helpline calls and emails
• Provide knowledge of HR programs and systems to assist employees
• Assist with unemployment insurance processes including response, hearings and tracking
• Perform compliance audits and generate daily reports
• Support talent acquisition and payroll activities using HR systems
• Maintain confidentiality in all HR matters
• Prepare reports and documents related to personnel activities
• Assist with offers and background check status as part of internal promotion processes

Skills

MS Office (Word & Excel)

Job description

We're currently seeking a HR Specialist to join our Headquarters team!

In this role you will be a key part of the HR team, this team member is responsible for supporting an effective employee experience and providing friendly service throughout the company while helping answering HR related question on the HR Helpline. This position provides HR administrative support and assists with other special projects as needed.

What You Will Do:

• Answer and respond to the HR Helpline calls and emails
• Offer knowledge of our programs and systems in order to be able to assist employees across the company
• Assist with unemployment insurance which includes response, hearings and tracking
• Perform various compliance audits and daily reports
• Support various parts of the internal promotion process, including creation of offer letters and monitoring background check status
• Receive, sort and distribute all incoming department mail and correspondence
• Compile and prepare reports and documents pertaining to personnel activities
• Support Talent Acquisition and Payroll functions as needed, with heavy usage of recruiting and payroll systems
• Maintain a high level of confidentiality

How You Will Shine:

• Friendly, positive, and outgoing personality
• Ability to listen to employee concerns/complaints and remain calm and professional at all times
• Be a team player that is open to working on projects that support all HR functions
• Proficiency working with MS Office specifically, Word and Excel
• Ability to work effectively in a dynamic team oriented, high volume, fast paced environment
• Ability to pivot between tasks and handle interruptions or unexpected redirection of focus
• Strong organizational skills with an excellent attention to detail
• Have a strong sense of urgency when completing assigned tasks and projects
• Understanding of confidentiality when handling sensitive matters
• A working knowledge of benefits, FMLA/LOA, E-Verify, unemployment and other HR topics is a plus!