HR Specialist

Good Shepherd Services; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Good Shepherd Services is seeking an HR Specialist to act as the primary contact for assigned programs, guiding candidates through onboarding and collaborating with Talent Acquisition and HR teams to keep processes efficient. You will handle ATS and ADP transactions and respond to general inquiries.

The role requires weekly travel to program sites, data entry support, event planning assistance, co-facilitating New Staff Training, and contributing to HR-related projects, policies updates, and

Qualifications

• Bachelor’s degree preferred, High School Diploma required.
• At least 3 years’ experience in HR Specialist/Generalist or similar HR role.
• Experience with an HRIS system and ATS software.
• Strong attention to detail and excellent communication.
• Proficient in Microsoft Office; able to work independently and as part of a team.

Responsibilities

• Serve as the main contact for assigned programs and maintain relationships with program and support departments.
• Assist candidates through onboarding, including offer letters, onboarding paperwork, collecting and completing I-9 documentation, education and relevant certifications.
• Process transactions in ATS and ADP; coordinate payroll documentation with payroll team.
• Travel weekly to program sites; manage general inquiries via email and HR Hotline.
• Support HR events and New Staff Training; assist with special HR projects and policy updates.

Skills

Attention to detail

Excellent communication skills

Teamwork and collaboration

Self-initiative

Education

Bachelor’s degree preferred

High School Diploma required

Tools

HRIS system

ATS software

Microsoft Office Suite

ADP payroll system

Job description

As the main point of contact for assigned programs, the HR Specialist is involved in developing and maintaining relationships with program and support departments, assisting candidates through the onboarding process, and collaborating with the Talent Acquisition and HR teams to ensure efficient onboarding. Responsibilities include processing transactions in ATS and ADP systems, managing general inquiries, maintaining updated employment policies, overseeing the offboarding process, and traveling to program sites weekly. Additionally, the role involves providing data entry support, assisting with HR event planning, co-facilitating New Staff Training, and performing other HR-related tasks and special projects as needed.

Reports to: HR Manager, Human Resources

Location: 305 7th Avenue, New York, NY 10001

Hours: 35 hours per week/Non-Exempt

Major Duties

• Develop and maintain relationships with program and support departments as the direct point of contact for assigned programs
• Assist candidates through their onboarding process, which includes: creating offer letters, sending onboarding paperwork, collecting and completing I9 documentation, education and applicable certifications for licensed professionals
• Collaborate with the Talent Acquisition team and HR Administrator team to ensure that onboarding process is moving efficiently, and communicate changes within assigned areas, including resignations, declined offers, and safety assessment.
• Elevate any employee concerns or grievance to HR Manager
• Process transactions in ATS and ADP systems, including: new hires, promotions, transfers, and terminations. Work with the payroll department to submit documentation by the payroll deadline.
• Manage and respond to general requests and inquires, including managing employee inquiries and communication submitted via email and the HR Hotline
• Maintain updated information and have knowledge of employment policies and practices
• Manage the offboarding process: exit interviews, processing accrual payouts and long term service awards and other related tasks
• Travel to a program site in assigned areas at least 1x per week
• Provide data entry support and report generation
• Assist with planning and coordinating HR events, including Staff Recognition Day
• Co-facilitate New Staff Training
• Perform other department or agency-related duties or special projects as directed

Qualifications

• Bachelor’s degree preferred; High School Diploma required
• Must have at least 3 years’ experience working in an HR Specialist, Generalist, Recruitment, or similar capacity in a Human Resources role
• Experience working with an HRIS system a must; experience with ATS software a plus
• Must have attention to detail and excellent communication skills
• Must be proficient in business software, particularly Microsoft Office Suite
• Capability to transition easily between working independently with high degree of self-initiative and contributing as part of a team.
• Able to use public transportation throughout New York City for travel to Good Shepherd locations.