HR Shared Services Lead — People & Process Excellence

Samsung Electronics America; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

Job summary

Samsung Electronics America, Inc. (SEA) seeks an HR Shared Services Team Lead to guide a team delivering comprehensive HR support to employees, managers, and subsidiaries.

You will manage onboarding, offboarding, training, and reporting while driving process improvements and ensuring compliance with privacy and regulatory standards. The role requires 4+ years in HR Shared Services or a service center environment, with strong leadership, communication, and organizational skills.

Qualifications

• Bachelor's degree preferred with 4+ years of related experience.
• Strong knowledge of HR policies, procedures, and best practices.
• Experience in HR Shared Services or Service Center environment.

Responsibilities

• Lead a team of HR professionals and provide guidance, coaching, and mentorship.
• Manage day-to-day operations of the HR Shared Services Back Office, including onboarding, off-boarding, and training.
• Ensure timely, accurate, and professional HR services delivery.

Skills

Leadership

Coaching

Communication

Change management

Process improvement

HR policies

Data privacy

MS Office

HRIS

Education

Bachelor's degree in related field

Tools

HRIS

Microsoft Office

Job description

Samsung Electronics America, Inc. (SEA) seeks an HR Shared Services Team Lead to guide a team delivering comprehensive HR support to employees, managers, and subsidiaries.

You will manage onboarding, offboarding, training, and reporting while driving process improvements and ensuring compliance with privacy and regulatory standards. The role requires 4+ years in HR Shared Services or a service center environment, with strong leadership, communication, and organizational skills.