HR Services Support 3

Premier Inn Hotels LLC (UAE); Boise (ID); On-site; USD 55,000 - 83,000; Full time

Job summary

OTSI, a global technology partner, has an immediate opening for an HR Services Support 3 onsite in Boise, Idaho. You will support a large enterprise Learning Experience Platform with project coordination, business analysis, testing, and stakeholder communication.

The role requires 2+ years in project coordination or business analysis, experience with UAT, JIRA or similar tools, and familiarity with Agile or hybrid methods.

Qualifications

• Enterprise-level implementation experience with LMS/LXP or HR tech is preferred.
• Experience bridging business and IT across large projects.
• Excellent requirements gathering and technical writing skills.
• Strong UAT and testing coordination capabilities.
• Experience with agile, waterfall, or hybrid methods.

Responsibilities

• Assist with project planning, status tracking, and workstream coordination.
• Document business and system requirements and maintain governance artifacts.
• Lead or coordinate UAT, test cases, defects, and validations.
• Coordinate with HR, IT, stakeholders, vendors and partners.
• Support reporting, KPIs, and data validation tasks.

Skills

UAT

Requirements gathering

+12

Tools

Microsoft Planner

JIRA

Microsoft Project

Microsoft Excel

Job description

Boise, United States | Posted on 08/07/2026

• Industry Manufacturing, Engineering, Transportation & Logistics
• Job Type Contract
• Required Skills
  • user acceptance testing
  • requirements gathering
  • +12
• State/Province Idaho
• Country United States

About Us

OTSI is a global technology partner providing enterprise IT consulting, digital solutions, and managed services. We help organizations modernize complex technology landscapes, harness the power of data, and build scalable AI-led ecosystems to accelerate innovation and business growth. With over 26 years of experience, we consistently turn complex challenges into success stories through our strong technical capabilities and deep industry knowledge. Our global team of 1,800+ professionals, spread across 6 countries, delivers cutting-edge solutions for customers across Banking, Financial Services, Insurance, Transportation & Logistics, Energy & Utilities, Healthcare & Life Sciences, Government, Hi-Tech, Telecom & Media, Manufacturing, and more.

Our focused technology areas:

• Data & Analytics (Data Architecture, Data Engineering, Data Migration, Data Modernization, Big Data, Analytics and BI)
  
• Cloud (Cloud Computing, Cloud Migration, Cloud-Native Architecture, Hybrid and Multi-Cloud)
  
• Quality Engineering (Manual Testing, Non-functional testing, Test Automation, Digital Testing)
  

Our focused industries and target segments:

• Manufacturing, Transportation, & Logistics
  
• Energy & Utilities
  
• Telecom & Media
  
• Government & Public Sector (FED, SLED, & Partners)
  
• Hi-Tech
  

Job Description

OTSI(Object Technology Solutions, Inc) has an immediate opening for a HR Services Support 3

HR Services Support 3 (onsite Role)

MAJORRESPONSIBILITES:

• Project Analyst / Business Analystsupporting a large enterprise Learning Experience Platform (LXP)implementation.
• Project coordination and project management support.
• Business analysis and requirements documentation.
• User Acceptance Testing (UAT) and testing support.
• Stakeholder support and communication.
• Supporting multiple project workstreams rather than leading the overallproject.
• Minimum 2+ years of relevant experience.
• Experience in project coordination,business analysis, testing, or related project support roles.
• Ability to work in a supporting role within a larger project team.
• Blend of project management and IT/testing experience.
• Experience with Microsoft project management and collaboration tools (e.g.,Microsoft Planner).
• Familiarity with Agile concepts, requirements gathering, sprint activities, anddemonstrations.
• Experience with JIRA or similar project-tracking tools.
• Learning systems, learning platform, or training-related project experience.
• HR or learning domain experience is helpful but not required.

QUALIFICATIONSAND EXPERIENCE

• Enterprise-level implementation of Degreed LXP,integrating multiple learning platforms into a unified learner experience
• Seeking an experienced Contractor Project & Business Analyst to supportenterprise learning and HR technology initiatives. This role will supportGT Mwith system implementations, testing, documentation, governance, reporting, andoperational readiness activities.
• The ideal candidate has experience supporting enterprise softwareimplementations and can effectively bridge business and technical teams to drive project execution and successful outcomes.
• Support project planning, execution, status tracking, and workstreamcoordination.
• Gather, document, and manage business and system requirements.
• Maintain project documentation, process flows, governance materials, operatingprocedures, and decision logs.
• Lead and coordinate testing activities, including UAT, test case development,defect tracking, and validation.
• Track risks, issues, dependencies, decisions, and action items.
• Support reporting, KPI development, and data validation efforts.
• Coordinate activities across HR, Workforce Development, IT, businessstakeholders, vendors, and implementation partners.
• Support communications, training, changemanagement, and operational readiness efforts.
• Assist with system implementation,configuration validation, integrations testing, and production readinessactivities.
• 2-5 +years of experience in project management, business analysis, systemsanalysis, or enterprise software implementations.
• Experience supporting large, cross functional technology projects.
• Strong requirements gathering, process documentation, and technical writingskills.
• Experience leading or coordinating UAT, and system testing activities.
• Strong stakeholder management, organization, and communication skills.
• Experience working with both business and technical teams.

Preferred :

• Experience with learning technologies, HRsystems, LMS, LXP, talent, or workforce development platforms.
• Experience supporting system integrations and vendor implementations.
• Experience with reporting, analytics, and KPI development.
• Familiarity with Agile, Waterfall, or hybrid project methodologies