HR Service Center Representative

hshs; Springfield (IL); Remote; USD 46,000 - 69,000; Full time

Benefits offered by this job

Health coverage

PTO (Paid Time Off)

Education assistance

Adoption assistance

Wellness program

Life insurance

Disability coverage

Job summary

Hospital Sisters Health System (HSHS) is seeking an HR Service Center Representative to join our team. This role serves as a central point of contact for colleagues and leaders on HR needs, including benefits, policies, and self-service.

The schedule is full-time, 40 hours per week, with 100% remote work and the opportunity to support HR Centers of Excellence, HR Business Partners, and HR Generalists while delivering exceptional customer service.

Qualifications

• 1 year of experience in recruiting, colleague development, health and wellness programs, benefits, compensation, colleague relations or related human resources experience is required.
• Professional in Human Resources (PHR), SHRM-CP or SHRM-SCP preferred.

Responsibilities

• Serves as a central point-of-contact for HR needs including benefits, policies, procedures, programs, and self-service.
• Engages HR Centers of Excellence, HR Business Partners, and HR Generalists as needed.
• Delivers excellence in customer service and support.

Skills

Customer service

HR knowledge

Education

Bachelor's degree in Human Resources, Business, or related field

High School Diploma or equivalent + 5 years HR experience may substitute

Job description

Pay Range: $22.05 - $33.08

A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education.

Hospital Sisters Health System (HSHS) is seeking an HR Service Center Rep to join our team. Serves as a central point-of-contact and resource to colleagues and leaders for all Human Resources (HR) needs, including but not limited to benefits, policies, procedures, programs, and self-service. Provides input and resources to assist in navigating complex HR needs and engages HR Centers of Excellence (COEs), HR Business Partners, and HR Generalists as needed. Consistently delivers excellence in customer service and support.

Position Specifics:

• Department: HR


• Core Function: Corporate Services


• Schedule: Full Time, 40 hrs/wk


• Location: 100% remote, accepting applicants that can work remotely and live in AZ, FL, IL, IN, KY, MI, MO, NC, NE, NH, SC, TN, TX, OH, WI, or WY.


• Compensation that aligns with your experience

Education Qualifications

• Bachelor's degree in Human Resources, Business, or related field is required.


• High School Diploma or equivalent plus 5 years of relevant experience in human resources, business, or related field may be considered in lieu of a Bachelor's degree or Associates degree plus 3 years of relevant experience in human resources, business, or related field may be considered in lieu of a Bachelor's degree.

Experience Qualifications

• 1 year of experience in recruiting, colleague development, health and wellness programs, benefits, compensation, colleague relations or related human resources experience is required.

Certifications, Licenses and Registrations

• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Society for Human Resource Management Certified Professional (SHRM-CP), or Society for Human Resource Management Senior Certified Professional (SHRM-SCP) is preferred.

Scheduled Weekly Hours: 40

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.

Benefits:

HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.

• Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.


• Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.


• Retirement benefits including HSHS contributions.


• Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.


• Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!


• Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!

HSHS and affiliates is an Equal Opportunity Employer (EOE).

HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process

Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants.

Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions.

These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS.

Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at [e-mail]